Employee Relations Specialist Lead

4 days ago


Taguig, National Capital Region, Philippines iOPEX Technologies Full time

We are a dynamic team seeking an innovative Workplace Culture and Relations Expert to join our growing organization. Our mission is to promote employee welfare, ensuring a healthy work environment where everyone thrives.

Job Description

The successful candidate will be responsible for resolving human relations problems, promoting employee health and well-being, and communicating with employees to discuss personnel, human relations, and work-related issues that affect morale, health, and productivity.

Key Responsibilities:

  • Evaluate and resolve human relations, labor relations, and work-related problems, meeting with management to determine appropriate action.
  • Communicate effectively with employees to understand their concerns and provide guidance on company rules, regulations, and procedures.
Requirements

To succeed in this role, you must have:

  • A degree in Psychology, Human Relations Management, Humanities, or a related field.
  • 1-3 years of experience in Employee and Labor Relations.
  • Excellent verbal and written communication skills, with the ability to work on a graveyard/night shift schedule.

Nice to Have:

  • Experience in conducting Focus Group Discussions (FGD), attrition analysis, performance management, and recommendations.
  • Experience working in a Business Process Outsourcing Company, specifically in a Call Center environment with no less than 300 FTEs.

Benefits:

  • Competitive salary package.
  • Exciting employee engagement activities.
  • Stability and growth opportunities.
  • Free parking passes.
  • HMO.
  • Leave credits/Leave conversions.
  • Night differential.
  • Uncapped annual appraisal.
  • 2 days off.


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