Employee Relations Specialist Lead
4 days ago
We are a dynamic team seeking an innovative Workplace Culture and Relations Expert to join our growing organization. Our mission is to promote employee welfare, ensuring a healthy work environment where everyone thrives.
Job DescriptionThe successful candidate will be responsible for resolving human relations problems, promoting employee health and well-being, and communicating with employees to discuss personnel, human relations, and work-related issues that affect morale, health, and productivity.
Key Responsibilities:
- Evaluate and resolve human relations, labor relations, and work-related problems, meeting with management to determine appropriate action.
- Communicate effectively with employees to understand their concerns and provide guidance on company rules, regulations, and procedures.
To succeed in this role, you must have:
- A degree in Psychology, Human Relations Management, Humanities, or a related field.
- 1-3 years of experience in Employee and Labor Relations.
- Excellent verbal and written communication skills, with the ability to work on a graveyard/night shift schedule.
Nice to Have:
- Experience in conducting Focus Group Discussions (FGD), attrition analysis, performance management, and recommendations.
- Experience working in a Business Process Outsourcing Company, specifically in a Call Center environment with no less than 300 FTEs.
Benefits:
- Competitive salary package.
- Exciting employee engagement activities.
- Stability and growth opportunities.
- Free parking passes.
- HMO.
- Leave credits/Leave conversions.
- Night differential.
- Uncapped annual appraisal.
- 2 days off.
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