
Remote Team Leader
2 days ago
We're seeking a results-driven Team Lead to spearhead our Executive Assistant team. This is an exceptional opportunity for a seasoned professional to elevate their career and make a lasting impact in a dynamic, remote-first environment.
About the Role:In this pivotal position, you'll be responsible for leading, coaching, and managing a high-performing team of Executive Assistants. Your primary focus will be on guiding team members to reach their full potential while fostering a collaborative, client-centric culture.
Key Responsibilities:- Manage a team of Executive Assistants, promoting a positive, productive work environment and ensuring each team member understands their goals and has the resources needed to succeed.
- Provide tailored coaching to team members based on their experience and industry needs, regularly meeting with each individual to discuss performance, set objectives, and offer actionable feedback for growth.
- Leverage your knowledge of various industries to support team members in delivering industry-specific solutions, addressing diverse client needs, and adapting to new sectors as required.
- Establish measurable performance goals, track team progress, and identify areas for improvement, conducting regular performance evaluations to ensure high standards are consistently met.
- Serve as the first point of contact for escalated issues, working to resolve client concerns, mitigate risks, and implement solutions to improve overall team efficiency.
- A proven track record as an Executive Assistant supporting C-level executives or leaders in a large international corporation.
- Significant experience in a supervisory role with a strong background in managing and coaching remote teams.
- Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
- Broad understanding of various industries and an aptitude for quickly learning new fields to provide guidance to a diverse client base.
- Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
- Experience with remote work tools and platforms (e.g., Discord, GSuite, Asana), and managing teams across different time zones.
- A people-focused company culture centered on community and personal growth.
- The opportunity to network with executives at a rapidly growing company.
- A chance to obtain knowledge about multiple industries simultaneously.
- Avenues for rapid promotion and salary increases as the company scales.
- The possibility of being part of an early-growing customer success team at a high-growth company.
Schedule: US & PH work hours (40+ hours per week)
Location: This is a fully remote role
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