Apparel Store Team Lead

2 days ago

General Santos, Soccsksargen, Philippines beBeeCustomerExperience Full time ₱200,000 - ₱300,000

About Trafilea, we foster a culture of collaboration and innovation. We believe in investing in our people and providing them with support and development opportunities to grow both personally and professionally.

Role Overview

We are looking for an Apparel store Team Leader who focuses on improving the shopping experience for customers. This role emphasizes representing customer interests in all business decisions by prioritizing customer feedback and insights (Voice of the Customer).

This position requires strong communication skills and the ability to lead team leaders and members with various scopes and performance indicators. You should also have excellent problem-solving skills and confidence in addressing challenges to ensure customer experience excellence.

Responsibilities
  • Lead and manage team leaders and members to achieve high-quality results.
  • Prioritize customer feedback and insights to inform business decisions.
  • Develop and implement strategies to improve the shopping experience for customers.
Requirements
  • 2+ years of experience in a similar role.
  • Strong command of the English language, both spoken and written.
  • Proven ability to lead and manage teams.
  • Excellent problem-solving skills and confidence in addressing challenges.
  • Continuous learning and growth mindset.
  • Strong interpersonal and communication skills; positive work attitude.
What We Offer
  • Opportunity to collaborate with world-class talents in a dynamic environment.
  • Professional and personal growth opportunities.
  • A safe, inclusive space that values diversity, equity, and inclusion.
  • Openness to new ideas and initiatives.
  • Comprehensive benefits, including remote work, 15 paid holidays, a learning subsidy, and more.

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