VIP Support Specialist
1 week ago
About the Role:
The VIP/Client Assistant Specialist will provide exceptional support to our VIP clients, ensuring their needs are met promptly and professionally. This role requires a strong understanding of the online casino industry, including gaming products, promotions, and client expectations.
Responsibilities:
- Manage VIP client relationships and provide personalized support
- Assist with deposits and recharges, ensuring smooth and secure transactions
- Provide an exceptional gaming experience through calls and chat
- Analyze and resolve client issues in a timely manner
Requirements:
- Minimum 6 months of experience in the BPO industry and telesales/ telemarketing
- Familiarity with the online casino industry and its products, promotions, and client expectations
- Excellent communication and interpersonal skills
Benefits:
- Competitive salary: 27k-28k monthly
- Opportunity to work in a dynamic and innovative company
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