VIP Support Specialist

1 week ago


Paranaque City, Calabarzon, Philippines ASCEND INNOVATION TECHNOLOGY CORPORATION Full time

About the Role:

The VIP/Client Assistant Specialist will provide exceptional support to our VIP clients, ensuring their needs are met promptly and professionally. This role requires a strong understanding of the online casino industry, including gaming products, promotions, and client expectations.

Responsibilities:

  • Manage VIP client relationships and provide personalized support
  • Assist with deposits and recharges, ensuring smooth and secure transactions
  • Provide an exceptional gaming experience through calls and chat
  • Analyze and resolve client issues in a timely manner

Requirements:

  • Minimum 6 months of experience in the BPO industry and telesales/ telemarketing
  • Familiarity with the online casino industry and its products, promotions, and client expectations
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary: 27k-28k monthly
  • Opportunity to work in a dynamic and innovative company


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