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Client Support Specialist

1 week ago

Manila, National Capital Region, Philippines Private Advertiser Full time

Our Company Overview

We are a private company that values innovation and customer satisfaction. Our mission is to provide exceptional customer experiences through our dedicated team members.

Job Opportunity

We are seeking a Customer Care Specialist to join our team. This role involves providing top-notch customer support and addressing customer issues promptly.

Responsibilities and Skills

  • Offer multi-channel customer support with a focus on professionalism
  • Solve customer complaints efficiently and effectively
  • Aid customers in setting up and updating their accounts
  • Stay updated on product knowledge to provide expert assistance
  • Record customer interactions and maintain accurate records
  • Guarantee a smooth and satisfying customer experience

Qualifications

  • Recent graduates or SHS graduates/undergraduate studies for two years
  • Proficiency in MS Office and basic computer skills
  • Strong communication skills in English (written and verbal)
  • Flexibility to work varied shifts and on-site in BGC, Taguig