Global Client Support Specialist

5 days ago


Manila, National Capital Region, Philippines Satellite Office Full time

We are looking for a skilled Global Client Support Specialist to join our team at Satellite Office.

In this role, you will be responsible for providing exceptional customer support and ensuring timely resolution of customer issues.

Your main responsibilities will include:

  1. Delivering professional and empathetic customer service
  2. Answering customer enquiries in a timely and accurate manner
  3. Understanding client needs, building rapport, and fostering positive customer relationships

You will also be responsible for communicating issues to various departments, creating and managing customer orders, service call outs, and warranty claims, informing and educating customers on our products and services, and providing thorough solutions to customer issues.

To succeed in this role, you must possess excellent communication, organization, and time management skills, as well as the ability to work independently and as part of a team.



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