Chief Billing Operations Manager

1 week ago

Hagonoy, Central Luzon, Philippines beBeeBilling Full time ₱65,000 - ₱85,000
About the Role

This is a key position responsible for executing and maintaining our end-to-end billing operations.

Key Responsibilities
  • Manage the subscription lifecycle: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking in Stripe.
  • Own dispute representment: prepare and submit evidence packets to protect company revenue.
  • Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
  • Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
  • Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections when needed.
  • Partner with Sales & Customer Success to ensure accurate subscription data.
  • Identify and implement process improvements to make AR more efficient and scalable.
Requirements
  • 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
  • Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
  • Direct experience preparing and submitting dispute representment evidence to banks/payment processors.
  • Strong knowledge of HubSpot for AR/billing workflows.
  • Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
  • Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
  • Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced environment.

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