Customer Experience Specialist

5 hours ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time
Neksjob Corporation Overview

Neksjob Corporation is a leading provider of healthcare services, committed to delivering exceptional patient care and experiences.

The ideal candidate will possess strong communication skills, both written and verbal, and be able to effectively interact with customers and healthcare providers. A minimum of 6 months of experience in a similar role is required, preferably in the healthcare and BFSI industries combined.

We are looking for talented individuals who share our passion for healthcare and customer service to join our team. As a Healthcare Customer Service Representative, you will play a vital role in ensuring customer satisfaction through every call interaction.

Main Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with internal teams to ensure seamless delivery of healthcare services.
  • Continuously improve customer experience by gathering feedback and implementing changes.


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