Support Patient Liaison

18 hours ago


Mabalacat, Central Luzon, Philippines beBeeCompassionate Full time ₱600,000 - ₱800,000
Patient Support Representative

We are seeking a highly skilled and compassionate individual to provide exceptional support to patients and healthcare providers in a dynamic customer service environment.

Key Responsibilities:
  • Respond promptly and professionally to patient inquiries via phone, email, and online forms.
  • Provide clear and empathetic information about chiropractic services, addressing questions and concerns with expertise.
  • Manage incoming patient leads and conduct timely follow-ups to maximise engagement and conversion.
  • Reactivate past patients through proactive outreach, re-engagement campaigns, and regular communication.
  • Accurately record and update all interactions in the lead management system.
Requirements:
  • Bachelor's degree or Certificate IV in a relevant discipline is preferred.
  • At least 3 years of experience in a customer service or sales support role within a healthcare environment is required.
  • Strong background in the medical or allied health field is highly desirable.
  • Excellent verbal and written communication skills with a personable and empathetic approach are essential.

About the Role

This is an excellent opportunity for a motivated and results-driven individual to join our team and contribute to providing exceptional patient care.



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