Senior Governance Expert

1 day ago

Cebu City, Central Visayas, Philippines beBeeGovernance Full time ₱1,500,000 - ₱2,000,000

The role of a Senior Governance Specialist is to ensure the International Governance team provides exceptional services to customers and promotes these ideas through the organization. The position works closely with First Advantage teams to address client concerns and improve the customer experience.

Responsibilities

Act as a support personnel to team points of contact in relation to all aspects of global vendor management. Work closely with other members to identify opportunities for proactive solutions to vendor performance management. Contribute to the identification of problems and analyze data that drives performance improvements.

  • Analyze performance trends against service level agreements and operational goals.
  • Update/maintain operational systems and documentation to ensure change controls are in place.
  • Provide insights and monitor process updates in expanding global knowledge with First Advantage teams or clients.
Job Qualifications

Education:

  • Bachelor's degree in business management or any equivalent courses.

Experience:

  • 3-5 years of industry experience or equivalent.

Other Knowledge, Skills, Abilities or Certifications:

  • Strong writing and verbal communication skills
  • Ability to think strategically and lead
  • 'Customer First' mindset
  • Proficient in MS Office
  • Strong analytical skills
  • Attention to detail
  • Experience in reporting on key metrics
  • Strong decision-making skills
  • Adaptable/flexible; able to manage competing demands and changing priorities in a fast-paced environment, perform multiple tasks simultaneously, accept and handle regular interruptions, and manage/meet tight deadlines.
Benefits

We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer.

EEO Statement

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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