Strategic Operations Manager

5 days ago

Mandaluyong City, National Capital Region, Philippines beBeeOperations Full time ₱800,000 - ₱1,200,000

We're seeking an accomplished Operations Manager to join our high-performing Executive Partner team.

Job Description
  • You will be the operational anchor of a dynamic team, ensuring seamless client delivery and exceptional service standards.
  • This role combines strategic leadership with hands-on execution, requiring you to optimize systems, drive performance, and scale operations effectively.

As a key member of our team, you will shape operational strategy, establish processes that enable growth, and lead your team to consistently exceed expectations.

This is a high-visibility role with a clear path to Head of Operations, ideal for a results-driven operator ready to influence the company's next stage of growth.

Key Responsibilities
  1. Delivery Oversight & Client Success: Own the end-to-end client lifecycle, from onboarding to ongoing relationship management, ensuring consistently exceptional service.
  2. Team Leadership, Training & Coaching: Lead, mentor, and inspire a remote team of Executive Partners, driving both performance and engagement.
  3. Operational Systems & Process Optimization: Build, refine, and manage internal SOPs, playbooks, and workflows that scale operations efficiently.
Requirements
  • 4+ years of experience in EA, Operations Manager, or Chief of Staff-type roles.
  • Brings 1-2 years of experience mentoring or managing professionals in a team leadership capacity.
  • Possesses proven stakeholder or client-facing communication experience.
  • Is tech-fluent, comfortable with tools such as Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
Benefits
  • An environment that nurtures learning and provides opportunities for growth.
  • A culture of continuous improvement and innovation.
  • A chance to work with high-growth startups and dynamic companies.

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates.

Nice-to-Haves
  • EA Coaching: Experience in EA coaching will be valuable as you'll mentor and support a growing Executive Partner (EP) team.
  • Onboarding & Training: Skills in onboarding and training contribute to faster EP ramp-up and delivery.
  • Process Improvement: Ability to drive process improvement supports scale and system building.

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