Security Systems Care Agent

4 days ago


Baguio City, Cordillera, Philippines Neksjob Philippines Full time
Job Description
At Neksjob Philippines, we are committed to providing exceptional customer service. As a Security Systems Care Agent, you will play a vital role in ensuring our customers receive the highest level of support and satisfaction.

Key Tasks and Responsibilities
• Manage incoming calls and emails from customers regarding security system issues and concerns.
• Troubleshoot security device malfunctions and collaborate with technical teams to resolve complex issues.
• Communicate clearly and concisely with customers regarding security procedures and protocols.
• Document customer interactions accurately in the system for future reference.

Qualifications and Requirements
The ideal candidate should possess:
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Basic computer skills and familiarity with CRM systems.
• Adaptability and willingness to learn and grow with the company.

  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Neksjob PhilippinesWe are committed to hiring and developing talented individuals who share our passion for delivering exceptional customer experiences. If you're looking for a challenging and rewarding role in the security industry, we encourage you to apply.About the PositionThis role involves working as a Customer Care Agent, providing support and...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities">• Handle inbound calls related to home security systems, alarms, and account concerns.">• Assist customers with troubleshooting security devices and system configurations.">• Provide professional and efficient service to ensure customer satisfaction.">• Escalate technical issues to higher support levels if necessary.">•...

  • Security Gurads

    23 hours ago


    Baguio City, Cordillera, Philippines Right Eight Security Full time

    A security guard's primary responsibility is to ensure the safety and security of people and property by patrolling, monitoring surveillance, enforcing rules, and responding to emergencies, while also maintaining logs and reporting incidents. Here's a more detailed breakdown of a security guard's job description:Core Responsibilities:Patrolling and...

  • Customer Care Agent

    3 weeks ago


    Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities:•Handle inbound calls related to home security systems, alarms, and account concerns.•Assist customers with troubleshooting security devices and system configurations.•Provide professional and efficient service to ensure customer satisfaction.•Escalate technical issues to higher support levels if necessary.•Document customer...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities:• Handle inbound calls related to home security systems, alarms, and account concerns.• Assist customers with troubleshooting security devices and system configurations.• Provide professional and efficient service to ensure customer satisfaction.• Escalate technical issues to higher support levels if necessary.• Document...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities:• Handle inbound calls related to home security systems, alarms, and account concerns.• Assist customers with troubleshooting security devices and system configurations.• Provide professional and efficient service to ensure customer satisfaction.• Escalate technical issues to higher support levels if necessary.• Document...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    About the RoleThis position requires an individual who can provide top-notch support to customers. The ideal candidate will have excellent communication skills and the ability to resolve complex issues efficiently.Responsibilities and ExpectationsAs a Home Security System Specialist, you will:• Respond promptly to customer inquiries and resolve their...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    About Neksjob Philippines">Neksjob Philippines is a leading provider of customer experience solutions. We are seeking highly motivated and skilled individuals to join our team as Customer Care Agents.">Job Description">As a Home Security Systems Support Agent, you will be responsible for handling inbound calls related to home security systems, alarms, and...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities:•Handle inbound calls related to home security systems, alarms, and account concerns.•Assist customers with troubleshooting security devices and system configurations.•Provide professional and efficient service to ensure customer satisfaction.•Escalate technical issues to higher support levels if necessary.•Document customer...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    About Neksjob PhilippinesWe are looking for skilled individuals to join our team as Customer Care Agents. In this role, you will be the primary point of contact for customers calling in with concerns about their home security systems, alarms, and account-related issues.Key Responsibilities:Handle inbound calls professionally and efficiently, providing...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities:• Handle inbound calls related to home security systems, alarms, and account concerns.• Assist customers with troubleshooting security devices and system configurations.• Provide professional and efficient service to ensure customer satisfaction.• Escalate technical issues to higher support levels if necessary.• Document...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key Responsibilities:• Handle inbound calls related to home security systems, alarms, and account concerns.• Assist customers with troubleshooting security devices and system configurations.• Provide professional and efficient service to ensure customer satisfaction.• Escalate technical issues to higher support levels if necessary.• Document...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    OverviewNeksjob Philippines is seeking a talented individual to fill the position of Home Security System Support Specialist. As a key member of our team, you will play a crucial role in delivering exceptional customer service and support.About the JobIn this role, you will be responsible for handling incoming calls from customers who require assistance with...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Job OverviewNeksjob Philippines is a leading provider of customer experience solutions. We are currently seeking highly motivated and enthusiastic individuals to join our team as Home Security Customer Service Representatives.

  • Telesales Agent

    11 hours ago


    Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Job Summary">We are seeking a highly motivated and customer-focused Call Center Agent to join our team at Neksjob Philippines. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support to address inquiries, resolve issues, and offer product or service information.">Main...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Key ResponsibilitiesHandle inbound calls related to home security systems, alarms, and account concerns.Assist customers with troubleshooting security devices and system configurations.Provide professional and efficient service to ensure customer satisfaction.Escalate technical issues to higher support levels if necessary.Document customer interactions...


  • Baguio City, Cordillera, Philippines People's Credit Network Finance Co., Inc. Full time

    People's Credit Network Finance Co., Inc. is seeking a dynamic and results-driven Door-to-Door Sales Agent to join our team. As a Field Marketing Representative, you will be responsible for promoting and securing loans from pensioners via door-to-door marketing within the assigned area.The ideal candidate will have excellent communication and sales skills,...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    About the RoleWe are looking for talented individuals who can provide exceptional customer service and support to our clients. As a Home Security Customer Service Representative, you will be responsible for handling inbound calls related to home security systems, alarms, and account concerns.


  • Baguio City, Cordillera, Philippines Neksjob Full time

    We are hiring in BaguioUp to 15K-20k/Month(Financial Technical Account)We are looking for a motivated and customer-focused Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support to address inquiries, resolve issues, and offer product or service...

  • Start Fresh

    4 weeks ago


    Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Are you looking for an exciting career in customer service? Join our Home Security team and assist customers with their security system concerns. No experience is required—we provide full training to help you succeed.Key Responsibilities:•Handle inbound calls related to home security systems, alarms, and account concerns.•Assist customers with...