Looking for Customer Care Agents

3 weeks ago


Baguio City, Cordillera, Philippines Neksjob Philippines Full time
Key Responsibilities:

• Handle inbound calls related to home security systems, alarms, and account concerns.

• Assist customers with troubleshooting security devices and system configurations.

• Provide professional and efficient service to ensure customer satisfaction.

• Escalate technical issues to higher support levels if necessary.

• Document customer interactions accurately in the system.

Job Qualifications:

• No prior experience required—training will be provided.

• At least High School / Senior High School Graduate.

• Strong verbal communication and active listening skills.

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