Technical Support Specialist
1 day ago
Join a dynamic team of technical experts to provide top-notch support and ensure seamless IT operations.
Job Description:- Provide timely and effective resolution for customers' computer and application issues, acting as the first point of contact for technical support.
- Manage the IT ticket queue efficiently, ensuring all issues are documented, tracked, and resolved within established Service Level Agreements (SLAs).
- Administer the onboarding and offboarding of employees, including workstation configuration, hardware provisioning, and system access.
Key Responsibilities Include:
- Collaborating with the global IT team to resolve complex issues and contribute to projects with a "Global First" mindset.
- Authoring and maintaining technical documentation and knowledge base articles to be shared across the company.
- Participating in IT projects as assigned, contributing to the implementation and improvement of enterprise systems.
- A Bachelor's degree in a relevant field or 2-3 years of IT engineering experience with a proven track record in managing IT systems.
- 3+ years of experience in computer-related technical support.
- Proficiency in end-user operating systems (e.g., macOS, Windows) and a foundational knowledge of server operating systems.
- Competitive Paid Time Off
- 4 Self-Care Days per year
- National Holidays*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
Turnitin is an equal opportunities employer and welcomes applications from all qualified candidates.
-
Technical Support Specialist
23 hours ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱200,000 - ₱250,000Technical Support ProfessionalWe are seeking skilled and customer-focused technical support specialists to provide top-notch assistance to clients across various industries. As a remote technical support specialist, you will respond to technical inquiries, resolve hardware, software, and connectivity issues, and guide users through solutions with patience...
-
Technical Support Specialist
1 day ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,000,000Job SummaryWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will possess excellent communication skills and have the ability to explain technical concepts in simple terms.This role involves providing first-level support for technical issues, troubleshooting hardware and software problems, and guiding customers...
-
Technical Support Specialist
1 day ago
Batangas, Calabarzon, Philippines beBeeFieldService Full time ₱800,000 - ₱1,200,000Job Title: Technical Support Specialist At our organization, we aim to provide exceptional customer service and support to our clients. As a Technical Support Specialist, you will play a vital role in ensuring that our products and services meet the highest standards of quality and reliability. Key Responsibilities: Install, debug, and perform technical...
-
Technical Support Specialist
1 day ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱1,800,000 - ₱2,200,000Job Title: Technical Support SpecialistWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team. In this role, you will provide timely and accurate technical support to clients via phone, email, and instant messaging.About the Role:Provide first-level technical support for software applications, hardware devices, and network...
-
Technical Support Specialist
24 hours ago
Batangas, Calabarzon, Philippines beBeeSupport Full time ₱900,000 - ₱1,300,000Job OverviewDelivering Exceptional Customer ExperiencesWe're seeking a skilled Technical Support Specialist to join our team.As the primary point of contact for customers, you'll provide timely and effective support via multiple channels.Collaborate with cross-functional teams to ensure customer satisfaction and enhance our platform.Utilize strong...
-
Technical Support Specialist
23 hours ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time $7,200 - $7,800Job Title: Technical Support SpecialistThis role involves delivering exceptional technical service to clients via calls, chats, and emails.Key Responsibilities:Provide technical support via calls, chats, and emailsResolve complex technical issuesCollect data to ensure the necessary technical information is gathered to resolve intricate ticketsElevate...
-
Technical Support Specialist
1 day ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Job Opportunity OverviewWe are seeking a skilled and customer-focused technical support specialist to provide expert assistance and troubleshooting guidance for clients across various industries.As a key member of our team, you will respond to technical inquiries, diagnose and resolve hardware, software, and connectivity issues, and guide users through...
-
Technical Support Specialist
24 hours ago
Batangas, Calabarzon, Philippines beBeeCustomerSupport Full time ₱75,000 - ₱125,000Job OverviewWe are seeking skilled and customer-focused Technical Support Specialists to provide technical assistance and troubleshooting support for various clients across industries.Key Responsibilities:Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware, software, and network issuesGuide customers...
-
Linux Technical Support Specialist
23 hours ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time $72,000 - $84,000Job Title: Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist where you will be working with cutting-edge Linux technologies.About the Role:We are seeking a highly motivated and detail-oriented individual to provide technical support to our customers via various channels. As a Technical Support...
-
Remote Technical Support Specialist
23 hours ago
Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱6,000 - ₱7,200Remote Technical Support SpecialistWe are seeking a skilled Remote Technical Support Specialist to fulfill a critical role in our organization. As a key member of our team, you will provide top-notch remote support to customers, manage and update technical issues, troubleshoot problems, and ensure prompt resolutions while documenting processes.Key...
