Case Conversion Coordinator

1 day ago


General Santos, Soccsksargen, Philippines beBeeSpecialist Full time ₱25,000 - ₱40,000
Job Description:

We are seeking a highly skilled Intake Specialist to enhance case conversions through a voice-based intake system. This role primarily focuses on outbound calls, but may also involve handling inbound calls as needed, guiding potential clients through the intake process, and accurately capturing case details.

Your responsibilities will include making outbound calls to follow up on leads from marketing campaigns, online forms, or referrals, handling inbound calls as needed to support team collaboration and workflow continuity, adhering to a structured outbound script while building rapport and handling objections, consistently meeting daily and weekly call volume targets and conversion benchmarks, accurately capturing and updating client information using CRM tools, managing rejections professionally and escalating qualified leads efficiently, providing clear and timely updates on availability, performance blockers, or missed targets, participating in coaching sessions and applying feedback proactively, and maintaining transparency and accountability in daily work logs and call quality.

Required Skills and Qualifications:
  • Law graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.
  • A strong sense of accountability is essential, with reliable schedules, updates, and response times.
  • The ability to work independently with minimal supervision is required.
  • Candidates should be open to coaching, quick to apply feedback, and resilient under pressure.
  • Familiarity with AI-powered call analysis tools or a willingness to learn and adapt to them is beneficial.
Benefits:
  • Flexible working hours, including night shifts.
  • The opportunity to work remotely.
  • Access to training and development programs.
  • A dynamic and supportive work environment.
Others:

This role offers the chance to make a real difference in people's lives, work in a fast-paced and innovative industry, and develop valuable skills and expertise.



  • General Santos, Soccsksargen, Philippines beBeeClinical Full time $45,000 - $60,000

    Job Title:Clinical Case ManagerJob Description:This role involves managing treatment funding requests, coordinating ongoing medical care and ensuring compliance with confidentiality and ethical standards.Responsibilities include communicating regularly with attorneys, law offices, and case managers regarding patient status, medical records, and reports to...


  • General Santos, Soccsksargen, Philippines beBeeCase Coordinator Full time ₱40,000 - ₱60,000

    Job DescriptionThis role entails managing client matters from start to finish, ensuring seamless workflow progression and efficient task completion.Key responsibilities include:Monitoring the legal workflow pipeline to prevent delays and missed deadlines.Reviewing case statuses regularly to identify areas for improvement.Communicating with attorneys,...


  • General Santos, Soccsksargen, Philippines beBeeLegal Full time ₱3,000,000 - ₱6,000,000

    Job OverviewThis role is responsible for optimising case conversions through a voice-based intake system. As a Legal Intake Specialist, you will be making outbound calls to follow up on leads from marketing campaigns, online forms or referrals.You will also handle inbound calls as needed to support team collaboration and workflow continuity. Your...


  • General Santos, Soccsksargen, Philippines beBeeManager Full time $60,000 - $70,000

    About the RoleAs a Case Manager, you will be the primary point of contact for clients and their law firms. You'll manage incoming applications, review legal documentation, communicate with attorneys, and guide clients through each step of the funding process.Key ResponsibilitiesOversee a pipeline of incoming pre-settlement funding applicationsCommunicate...


  • General Santos, Soccsksargen, Philippines beBeeParalegal Full time ₱70,000 - ₱100,000

    Job SummaryThe ideal candidate will be a detail-oriented and assertive paralegal who can prepare legal documents, manage timelines and workflows, coordinate process service, file cases electronically or by mail, and maintain accurate records.About the RoleWe are seeking a skilled paralegal to take ownership of eviction case preparation and filings from end...


  • General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱350,000 - ₱600,000

    Job Title: Customer Operations/Claims CoordinatorThe role involves providing exceptional customer service and ensuring smooth coordination of bookings, customer updates, towing, and vehicle repairs.The ideal candidate will be responsible for managing the entire process from start to finish, keeping all parties informed throughout.This includes delivering...


  • General Santos, Soccsksargen, Philippines beBeeCompliance Full time ₱600,000 - ₱900,000

    Job OverviewThe Compliance Coordinator Role plays a crucial part in managing compliance inquiries submitted by our workforce. This individual serves as the first point of contact for employee requests and collaborates across departments to ensure timely resolution.Main ResponsibilitiesTicket Management: The Compliance Coordinator will monitor and manage...


  • General Santos, Soccsksargen, Philippines beBeeInterview Full time $8,000 - $10,400

    Remote Qualitative Interview Host Job OpportunityWe are seeking a skilled and customer-focused individual to assist our Market Research Project Management team with the day-to-day call management of market research studies.Key Responsibilities:Provide technical support to internal and external users, assessing their technical support level to provide timely...


  • General Santos, Soccsksargen, Philippines beBeeData Full time $12,000 - $15,900

    Intake Data Entry SpecialistJob OverviewThe successful candidate will accurately enter intake data, apply standardized coding procedures, and maintain reliable records that support case preparation.Enter, validate, and maintain intake information in the firm's case management systems with accuracy and speed.Apply coding standards to classify and organize...


  • General Santos, Soccsksargen, Philippines beBeeUserExperience Full time ₱400,000 - ₱750,000

    Job Title: UX CoordinatorWe are seeking a skilled User Experience Coordinator to facilitate the coordination of UX tasks internally and with clients.This role involves communicating UX tasks internally and with clients, converting project conversations into relevant tasks, keeping clients updated with task progress and blockers, and coordinating internal and...