Customer Service Representative
2 days ago
We are seeking an experienced and highly motivated individual to fulfill the role of Customer Service Representative. This position requires exceptional communication skills, adeptness in building relationships, and expertise in driving results through exceptional customer interactions.
Key Responsibilities- Appointment Setting: Effectively communicate value propositions and understand customers' needs to schedule meetings or appointments.
- Lead Generation: Identify and qualify potential leads through research, outreach, and strategic engagement to build a robust pipeline.
- Retention: Engage with existing customers to address concerns, provide solutions, and foster loyalty to minimize churn rates.
- B2B Interactions: Handle business-to-business interactions professionally, promoting products or services and nurturing partnerships.
- Cold Calling: Conduct outbound calls to prospective customers, introducing offerings, overcoming objections, and generating interest.
- Build Strong Relationships: Foster seamless customer experiences by collaborating with clients, partners, and internal teams.
- Provide Accurate Information: Offer accurate information about products, services, pricing, and policies to assist with inquiries and decision-making.
- Document Interactions: Utilize CRM tools to document interactions, track leads, and update customer profiles to maintain accurate records.
- Collaborate Across Departments: Address client needs and optimize customer engagement strategies with sales, marketing, and other departments.
- Stay Up-to-Date: Maintain knowledge on industry trends, product knowledge, and best practices in customer service and sales.
- Meet Performance Metrics: Meet or exceed performance metrics, such as appointment conversion rates, lead quality, customer retention, and call targets.
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Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000Job Title: Customer Service Representative">This role is for individuals who enjoy interacting with customers and providing excellent service. As a customer service representative, you will be responsible for answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner.">Required Skills and Qualifications:">
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines RemoteRaven Full time $40,000 - $50,000 per yearCustomer Service Representative – Premium Electrical Services | $5/hr | RemoteJoin a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments. Rate: $5/hr...
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000Customer Service Representative\We are seeking a skilled Customer Service Representative to join our team in Manila. The successful candidate will be responsible for providing exceptional customer service to clients via phone and other communication channels.\The ideal candidate will have excellent communication and problem-solving skills, as well as the...
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Customer Service Representative
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Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱104,000 - ₱130,878 per yearNow Hiring: Customer Service Representative Are you a great communicator with a passion for helping others? Ready to start or grow your career in a dynamic, fast-paced environment? This could be your next big opportunityWe're on the lookout for Customer Service Representatives who will: Handle customer inquiries via phone, email, or chat Provide...
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Manila, National Capital Region, Philippines Dynamic Talent Solutions Full time ₱144,000 - ₱216,000 per yearDynamic Talent Solutions is hiring a Full time Customer Service Representative role in Legazpi Village, NCR. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱18,000 per month Customer Service Representatives Location: Cebu City Qualifications: - College Graduate...
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Customer Service Representative
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Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱777,940 - ₱1,123,305Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.The ideal candidate will possess excellent communication skills, both written and verbal, and be...
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Customer Service Representative
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Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time ₱70,000 - ₱120,000 per yearAbout the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...
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Customer Service Representative
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Manila, National Capital Region, Philippines Lobmax Full time ₱150,000 - ₱200,000 per yearAbout the job Customer Service Representative (CS/Healthcare) Customer Service Representative (CS/Healthcare) Educational Attainment should be at least High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate We prefer someone with a BPO experience / Healthcare at least 6 months. Short work tenure...
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱150,000 - ₱300,000 per yearResponsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...
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Customer Service Representative
3 days ago
Manila, National Capital Region, Philippines iConnect Convergence Inc. Full time $104,000 - $130,878 per yearCompany DescriptioniConnect Convergence Inc. (iCONN), established in 2013, is a fully owned subsidiary of ABS-CBN Corporation, dedicated to providing exceptional customer service and relationship management. With over 10 years of experience, iCONN has expanded its services to non-ABS-CBN clients, offering innovative Customer Experience solutions globally....
