
Enterprise IT Specialist
1 day ago
Job Title: Enterprise IT Specialist
We are seeking a skilled professional to manage and maintain our core technology systems, ensuring seamless onboarding and offboarding of users. As a key member of the IT operations team, you will be responsible for providing top-notch technical support across various franchises.
Key Responsibilities:
- Manage user onboarding and offboarding processes
- Assist with administration of core tech systems, including Google Workspace setup and configuration
- Advise and optimize technology for a real estate franchise company
- Gain valuable experience in real estate tech and contribute to organizational growth
Requirements:
- Basic understanding of IT security principles and best practices
- Excellent problem-solving and communication skills
- Ability to support both onsite and remote users with complex technical issues
- Strong organizational and documentation skills
Non-Negotiable Skills & Requirements:
- Proven experience with Google Workspace administration and technical support/help desk operations
- Familiarity with tools such as DialPad, Keeper, and Happeo is beneficial
Why Join Our Team?
We offer a comprehensive benefits package, including health and life insurance, flexible leave credits, quarterly perks boxes, and opportunities for career advancement.
What We Offer:
- Comprehensive health and life insurance covering 1 free dependent
- Flexible leave credits for vacation, emergency, and sick leaves
- Quarterly perks boxes with groceries and snacks for WFH staff
- Mid-Year Parties with items to give away and cash prizes
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- Company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate in Employee Social Clubs and Special Interest Groups
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
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