IT Service Desk Analyst

About the RoleWe are seeking a highly skilled IT Service Desk Analyst to join our internal IT department. As part of the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice.The ideal candidate will have at least 1-3 years of experience in a service desk or helpdesk environment, with a strong background in...

HCLTech Taguig, National Capital Region, PhilippinesService Desk AnalystGet AI-powered advice on this job and more exclusive features.Minimum Requirements:At least 1 year work experience as Service Desk / CSR / TSRGood communication skillsSalary Range:Up to 32k packageJob Responsibilities:Open, log, prioritize, assign, and close tickets logged in the IT...

L1 Service Desk AnalystJob Description:This position requires a technical support specialist who can provide first-level support for various computer systems, software, and hardware issues. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess basic knowledge of computer configuration and...

Join our MSP Company | Talent Sourcing Specialist at IT BY DESIGN | Technical RecruiterAbout the role: This will be a full work on-site set up in BGC, Taguig Philippines. We are not hiring for a remote set up as of this moment.Work Setup: Full work on-siteSchedule: 8:00 AM to 5:00 AM ESTWe are looking for a talented Global IT Service Desk Analyst to join our...

HCLTech Taguig, National Capital Region, PhilippinesL1 Service Desk AnalystHCLTech Taguig, National Capital Region, Philippines100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting ScheduleAbout This Role:As an L1 Service Desk Analyst, you will be expected to provide level 1 technical assistance and support for incoming queries...

Job Title: Multilingual Service Desk Analyst (Dutch)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Employment Type: Full TimeUpdated Qualifications:• With or Without Service Desk Experience.• Can speak, read and write in Dutch Language.• Willing to work onsite.Want to expand your experience in one of the world's largest IT and...

Key SkillsCustomer ServiceCOMPUTER SKILLTechnicalAnalytical SkillsProblem SolvingJob Title: Multilingual Service Desk Analyst (Polish)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Salary: PHP 70,000 - 80,000Employment Type: Full TimeWant to expand your experience in one of the world's largest IT and business consulting services...

About the Role:We are seeking a seasoned IT professional to join our team as a Technical Trainer. The ideal candidate will have a strong background in service desk operations, excellent communication skills, and experience in developing and delivering training programs.Key Responsibilities Include:Design and Deliver Training ProgramsDevelop Comprehensive...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionRole: Service Desk AnalystFully OnsiteThanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of...

Join our dynamic team as an Help Desk Analyst and play a crucial role in delivering exceptional customer service. You will be working closely with our IT department to provide timely and effective solutions to technical issues.Key Responsibilities:Process and respond to technical inquiries and requests for assistance.Collaborate with internal teams to...

Job SummaryWe are seeking an experienced Service Desk Manager to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and extensive experience in service desk management.Main Responsibilities:Lead the service desk team to achieve service quality and customer satisfaction goals.Develop and implement service...

Cobden & Carter International is a leading global provider of insurance solutions. We are currently seeking a highly skilled Senior Service Desk Lead to join our team.Job Description:The Senior Service Desk Lead will be responsible for overseeing and guiding a team of Senior Service Desk Analysts in delivering exceptional technical support and customer...

Qualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule

Job Summary:The Technical Trainer will be responsible for developing and delivering training programs for service desk staff, focusing on enhancing knowledge and skills that align with quality and performance expectations.This role requires a strong understanding of service desk operations, customer service principles, and adult learning theories.Main...

Key Responsibilities:The Technical Trainer will be responsible for designing and delivering training programs to enhance the skills of service desk staff. Key responsibilities include:Developing Comprehensive Training MaterialsConducting Regular Training Sessions and WorkshopsCollaborating with the Quality Analyst Team to Identify Areas for...

The RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for the first line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the Service Desk team. The manager works closely with other support functions and business leaders to ensure that...

HR Sourcing Specialist @ Tata Consultancy Services | Urgent HiringJob Summary:The Service Desk Trainer will be responsible for developing and delivering training programs for service desk staff, focusing on enhancing knowledge and skills that align with quality and performance expectations.Key Responsibilities:Develop comprehensive training materials and...

NITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 12 HC NEEDEDSalary: Up to 30,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 10 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: September 24, 2024Open...

The Service Desk Team Lead will oversee and guide a team of Senior Service Desk Analysts to deliver exceptional technical support and customer service. This role involves driving excellence, fostering team growth, maintaining high client satisfaction, and ensuring the team meets organizational goals and service level agreements (SLAs). The leader will bring...

Your future duties and responsibilities:Your main responsibilities as a Multilingual Service Desk Analyst are as follows:• Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.• Receive and respond to...