Business Process Coordinator

1 week ago

Hagonoy, Central Luzon, Philippines beBeeOperations Full time $45,000 - $60,000

We are seeking a highly organized and proactive Operations Assistant. This is a non-attorney role focused on supporting the internal operations of our organization to allow the legal team to focus on strategic legal work.

The Operations Assistant will be responsible for managing workflows, tools, and systems, and contributing to a smooth, efficient, and professional environment. This is a remote-first role, ideal for someone who is self-directed, detail-oriented, and comfortable working independently while collaborating with a dispersed team.

Key Responsibilities

  • Manage and maintain project management systems (Asana)
  • Track and follow up on operational tasks and deliverables
  • Create, document, and update SOPs and internal templates
  • Identify inefficiencies and propose improvements to workflows and systems
  • Assist with onboarding processes and preparation of welcome materials
  • Coordinate with other team members and vendors to ensure a consistent client experience
  • Support client retention and satisfaction efforts
  • Manage tools such as Asana, Clio, Microsoft Office Suite (Outlook, Word), OneDrive, Slack, Clay, and Canva
  • Troubleshoot tech issues and support others in the firm in using the tools
  • Recommend and help implement new software or process automations

Requirements

  • Minimum of 2 years of experience in operations or project coordination in law firm or legal environment
  • Previous experience working remotely in a professional environment
  • Demonstrated experience creating and implementing workflows or processes from scratch
  • Strong English communication skills
  • Experience with or ability to learn and use Asana effectively
  • Availability to work full-time with significant overlap with Pacific Standard Time (PST)

Benefits

  • Highly organized and methodical individual
  • Strong initiative and self-direction
  • Curious and inquisitive; enjoys learning new tools and solving problems independently
  • Clear and professional communicator (written and verbal)
  • Collaborative and comfortable receiving and providing feedback
  • Honest, accountable, and dependable
  • Adaptable to changing priorities or environments
  • Client-focused mindset, even in back-office tasks

Work Environment

This is a remote-first role, ideal for someone who is self-directed, detail-oriented, and comfortable working independently while collaborating with a dispersed team.

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