Customer Service Ambassador

2 days ago


Paranaque City, Calabarzon, Philippines Rsd human resource Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Rsd Human Resource. As a key member of our retail account team, you will be responsible for delivering exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
  • Manage customer interactions through various communication channels, including phone, email, and in-person.
  • Provide timely and effective resolutions to customer complaints and issues.
  • Collaborate with internal teams to ensure seamless customer service experiences.
  • Develop and maintain a deep understanding of our products and services to effectively address customer inquiries.
  • Meet or exceed customer satisfaction targets and key performance indicators.
Requirements
  • Previous experience in a BPO environment, preferably in a customer service or call center role.
  • Strong communication and interpersonal skills, with the ability to effectively interact with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; degree in a related field preferred.

Why Join Our Team?

At Rsd Human Resource, we offer a dynamic and supportive work environment that fosters growth and development. As a Customer Service Representative, you will have the opportunity to make a real impact on our customers' experiences and contribute to the success of our retail account team.



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