Talent Connect Career Opportunity

2 days ago

Baguio City, Cordillera, Philippines beBeeCustomer Full time ₱350,000 - ₱450,000
Job Title: Talent Connect Specialist

Are you a customer service expert looking for a challenging role that will utilize your skills? This job is ideal for those who enjoy working with customers and are eager to develop their career.

Job Description

This position requires an individual with exceptional communication and problem-solving skills. You will be responsible for managing high volumes of customer contacts, providing timely solutions, and ensuring customer satisfaction.

Required Skills and Qualifications
  • At least 2 years of experience in customer service
  • Proven success in achieving personal and team sales quotas/goals
  • Experience in high-volume calling
  • Ability to learn new technology and data
  • Process orientation and ability to follow call scripts
  • Problem-solving skills
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM
  • Flexibility to work from home
Benefits
  • Comprehensive health insurance
  • Paid time off
  • Bereavement leave
  • Life insurance
  • Group personal accident program
  • Employee assistance program
  • Rewards and recognition programs
  • Wellness incentive program
  • Learning and development programs

As a Virtual First company, Concentrix provides equipment and a dedicated workspace at home. However, occasional attendance at the office may be required.

Location and Time Type
  • PHL Makati City - Ayala North Exchange
  • Full-time employment type

California residents acknowledge understanding of the Job Applicant Privacy Notice upon submitting their application.

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