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Customer Service Ambassador
1 week ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative at Talent Outsourcing Channel Solutions.
OverviewTalent Outsourcing Channel Solutions is a company that values exceptional customer service. We are looking for an individual who can provide excellent support to our clients through various communication channels.
Key Responsibilities- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Provide accurate information and solutions to customer concerns.
- Assist customers in navigating products/services, troubleshooting issues, and placing orders.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Collaborate with internal teams to address customer needs and escalate complex issues when necessary.
We offer a competitive salary package including basic pay, night differential, allowance, complete government benefits, free HMO + leave, and exciting performance bonuses.
Requirements/Qualifications- No experience needed.
- Excellent communication skills, both verbal and written.
- Strong customer service orientation with a friendly and empathetic demeanor.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in basic computer applications and willingness to learn new systems.
- Willingness to work in shifting schedules.
