Customer Support Team Director

CEBU CITY LIFE, BIGGER SAVINGS Free daily lunch, Monday breakfasts, and Friday snacks—right here in CEBU. ABOUT US @ TECHNO GLOBAL TEAMAs a Great Place to Work certified company with top ratings given by our teams, we make sure our people enjoy more than just a job. TECHNO-CODED BENEFITS - Enjoy these PerksComprehensive day 1 HMO including 10K...

As a Team Manager, you will be at the forefront of our daily operations, ensuring smooth workflows, meeting client benchmarks, and driving productivity to achieve revenue targets.Primary Responsibilities:Establish and implement productivity standards and operational strategies.Ensure daily productivity goals are met and target revenues are achieved.Maintain...

As a Team Leader for our retention account, you will lead by example and drive the success of your team. Your responsibilities will include:Managing and enhancing the productivity performance of agents in client service delivery and revenue generation.Conducting productivity reviews, providing coaching, implementing performance improvement plans, and...

As a Call Center Team Lead at Support Services Group, this is your opportunity to:Be responsible for directly managing a staff of associatesImplement a daily operations governance process to analyze, prioritize and deliver daily, weekly, monthly targetsCollaborate with site leadership in creating Call Center reports (production, productivity, priority and...

Job OpportunityAbout this Role: We are seeking a skilled Team Lead to oversee our Customer Service team and drive performance excellence.Work Environment: This is an onsite role located in Cebu, offering flexible working hours with no fixed schedule.Shift: As a key member of our team, you will be expected to work on a variety of shifts, including mornings,...

We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

Operations DirectorLocation: CebuSchedule: Mon- Fri, Morning ShiftSet up: On-siteOpen BudgetJob OverviewWe are looking for an experienced Operations Director to oversee and manage the overall operational activities of the organization. The role ensures that business operations are efficient, cost-effective, and aligned with strategic goals. The Operations...

Job TitleOperations Director Opportunity">Job Description:The Operations Director will oversee a virtual Medical Contact Center team, engaging and motivating a large team with diverse skills, responsibilities, and geographic locations to deliver customer-centered service during significant change. They will drive collaboration with matrix partners to...

We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

Job TitleSeeking an exceptional Project Director to lead cross-functional teams and develop comprehensive project plans, ensuring timely delivery within quality standards.This position requires a strategic thinker who can define project requirements, manage timelines, resources, and budgets while fostering collaboration and innovation among team...