Business Operations Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeAdministrative Full time ₱12,000 - ₱16,800
Job Overview

As a vital member of our team, you will be responsible for managing client communications, coordinating with office and field teams, and handling comprehensive administrative tasks.

Key Responsibilities
  1. Ensure timely response to client inquiries and implement proactive follow-ups to prevent missed opportunities.
  2. Facilitate effective communication among office, field teams, and subcontractors to guarantee clear channels and updated job requirements.
  3. Manage data entry, invoice processing, and maintain organized job documentation to ensure seamless operations.
  4. Oversee compliance management including build pass, WHS documentation, and ensure all job documents are properly maintained.
  5. Optimize software systems including Build Exact for maximum efficiency and quality control processes.
  6. Monitor employee tasks, deliverables, and site reporting to enhance team accountability and performance.
  7. Assist in quoting and tendering processes, including supplier price checking and quote comparisons.
  8. Forward financial documents to accounting systems and manage systematic invoice processing to prevent cash flow delays.
  9. Implement regular checklists for site managers covering job variations, accidents, client satisfaction, and progress updates.
  10. Develop and maintain standard operating procedures and checklists for recurring business processes.
  11. Provide support to business owners by tracking their daily tasks and deliverables.
  12. Manage email and calendar systems, filtering communications and flagging only items requiring owner attention.
Scope of Work
  • This is a full-time position working standard business hours.
  • Initial implementation period followed by ongoing support and check-ins.
  • Access to client communication systems, project management software, and financial systems.
  • Gradual expansion of responsibilities as trust and competency are established.
  • Potential for role growth into specialized areas as the business scales.
  • Integration with industry networks for best practice sharing and continuous improvement.
  • Participation in knowledge-sharing forums with other industry professionals.
Requirements
  • Proven experience in construction or trades industry administrative processes.
  • Proficiency with accounting software and construction management tools.
  • Excellent written and verbal communication skills for professional interactions.
  • Experience with compliance documentation and understanding of WHS requirements.
  • Strong organizational skills for managing multiple projects and deadlines.
  • Proactive mindset for identifying process improvement opportunities.
  • Experience with data entry, invoice processing, and financial administration.
  • Comfortable using technology and creating process documentation.
  • Ability to work independently while maintaining regular communication.
  • Understanding of industry practices and terminology.

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