Customer Service Associate with Excellent Communication Skills

3 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Summary:

As a Customer Service Representative with Neksjob, you will be the first point of contact for our customers, providing exceptional service and support to resolve their inquiries and requests. If you have a passion for delivering outstanding customer experiences, we want to hear from you

Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Resolve customer issues and concerns in a fair and efficient manner.
  • Utilize various client-based tools and applications for customer management and servicing.
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner.
What We Offer:
  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits
Requirements:
  • At least High School Graduate (old curriculum) / SHS Graduate
  • At least 12 months customer service experience or call center experience
  • Good Communication Skills
  • Savvy in computer & internet navigation
  • Must be Willing to Work on Site


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