Customer Service Representative with Excellent Communication Skills

3 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.


Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and clear information to customers regarding our products and services
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a deep understanding of our products and services to effectively address customer inquiries

Requirements
  • High school graduate or equivalent
  • At least 6 months of BPO international voice experience
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Willingness to work on site

What We Offer
  • Paid training
  • Competitive salary plus allowances
  • Monthly performance incentives
  • Leave credits
  • Insurance coverage
  • HMO
  • Career development and advancement opportunities


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