
Chief IT Operations Specialist
1 day ago
Key role for a talented IT professional to oversee and optimize our company's technology infrastructure. The successful candidate will be responsible for ensuring the smooth operation of our systems, networks and servers.
Responsibilities
- Manage cloud infrastructure (AWS and Google Cloud) and ensure seamless integration with multi-cloud environments.
- Monitor and maintain network performance, identifying areas for improvement and implementing solutions to optimize efficiency.
- Design and implement alerting and monitoring systems to provide real-time visibility into system logs.
- Develop tools to mitigate weaknesses in incident management or software delivery pipelines.
- Provide timely support and troubleshooting for escalated requests, working closely with stakeholders to resolve issues efficiently.
- Plan and execute upgrades, installations and configurations of new hardware and software to meet business objectives.
- Implement robust security protocols and procedures to prevent potential threats and safeguard sensitive data.
- Administer user access and perform periodic audits to ensure compliance with organizational policies.
- Conduct diagnostic tests and debugging procedures to identify and resolve performance bottlenecks.
- Maintain accurate documentation of processes and procedures, as well as backing up and archiving critical data.
- Develop comprehensive data retrieval and recovery plans to minimize downtime in case of failures.
- Establish efficient feedback and error reporting systems to improve end-user experience.
- Lead and mentor junior team members, providing guidance and support to ensure their success.
- Stay up-to-date with the latest advancements and best practices in IT administration, applying this knowledge to drive continuous improvement within the organization.
Requirements
- Bachelor's degree in Computer Science, Information Technology or related field.
- Professional certifications such as Microsoft, Oracle or Cisco are highly desirable.
- A minimum of two years' experience in a similar role, preferably in a fast-paced IT environment.
- Extensive knowledge of IT systems, networks and related technologies.
- Strong understanding of best practices in IT administration and system security.
- Excellent leadership, organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
Our company provides innovative solutions for crypto investors, using artificial intelligence based indices, rankings and price predictions.
We have a diverse customer base spanning retail investors, traders and crypto fund managers across over 50 countries.
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