Performance Excellence Manager

3 days ago

Taguig, National Capital Region, Philippines beBeeLeadership Full time $60,000 - $80,000
Job Overview

As a Team Manager, you will set the path to success by overseeing performance and service quality to guarantee customer satisfaction. You are also expected to:

  • Establish and maintain effective communication with clients and/or team members; understand their needs, resolve issues, and meet expectations.
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis that would impact the bottom line - Identify the training needs that will equip the staff with fundamental skills and knowledge.
  • Have a thorough understanding of various system tools and operational procedures utilized within the program.
  • Collaborate with stakeholders on a regular basis for changes on promotions and updates.
  • Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers.

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