Email Specialist

1 week ago

Barcelona, Philippines beBeeEmail Full time ₱800,000 - ₱1,200,000

About the role of an Email Expert you will be working in a fast-paced environment with great responsibilities and opportunities for growth.

This is not just a job, but a chance to build a foundation for a long-term career. As a key member of our team, you will be working closely with clients using leading platforms for email marketing, transactional messaging, and deliverability optimization.

Key Responsibilities:

  • Set up and optimize email campaigns using our platform.
  • Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
  • Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
  • Educate customers on email compliance standards (CAN-SPAM, GDPR).
  • Collaborate with product and development teams to improve platform features and address client feedback.
  • Create and manage visual email automation workflows within the chosen email platform, as well as in Google Slides, Vibe, or any other collaborative tool.
  • Conduct training sessions and create documentation to enhance user adoption and success.
  • Monitor email performance metrics and recommend strategies to improve engagement and deliverability.

Requirements:

  • 2+ years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.
  • Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.
  • Familiarity with email marketing platforms, ESPs, and SMTP relay services.
  • Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.
  • Knowledge of email compliance regulations (CAN-SPAM, GDPR).
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work cross-functionally with customer support, product, and development teams.
  • Strong problem-solving skills and attention to detail.

Preferred Skills:

  • Experience with email analytics tools and monitoring platforms (Postmaster Tools, BIMI, etc.).
  • Basic knowledge of HTML/CSS for email template troubleshooting.
  • Familiarity with API integrations related to email services.
  • Spanish speaking - a plus

Home Office Requirements:

  • A stable internet connection with at least 50 Mbps postpaid (must provide a screenshot of a speed test).
  • Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI).
  • Computer (at least 16 GB RAM and Intel i5 core processor or equivalent).
  • Noise-Cancelling Headset.
  • Power Backup.
  • Dual Monitor.
  • Camera.

Benefits:

  • Monthly Company Bonus Program.
  • Paid Vacation Leave.
  • Holiday Bonus.

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