Delivery Performance Coordinator

6 days ago

Sorsogon, Bicol, Philippines beBeeOperations Full time ₱540,000 - ₱840,000
Key Roles and Responsibilities

The Delivery Operations Specialist plays a crucial role within the Customer Success department, focusing on tools, processes, and reporting to ensure alignment, accountability, and continuous improvement.

  • Design, implement, and improve operational tools, processes, and reports for consistent delivery operations by analyzing data and identifying areas of improvement.
  • Collaborate with stakeholders across various departments to develop standardized solutions for operational efficiency.
  • Maintain accurate records and automate workflows to enhance productivity and minimize errors.
  • Conduct thorough analysis and contribute to reporting and insights that support operational decision-making and performance visibility.
Requirements and Qualifications

To succeed in this role, candidates should possess:

  • A Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering, or a related field.
  • 3-5 years of experience in operations, business analysis, or a similar role in a SaaS, consulting, or service-oriented environment.
  • Strong analytical and problem-solving skills with proficiency in Excel (VBA a plus) and comfort working with data tools.
  • Excellent organizational and planning abilities with great attention to detail.
  • Effective communication and stakeholder management skills with cross-functional experience.
  • Self-motivated, proactive, and adaptable with ability to manage multiple priorities in a dynamic environment.

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