
Document Specialist
1 day ago
We seek a skilled document specialist to create and organize high-quality articles and guides for our customers and employees.
Your primary responsibility will be to write clear instructions that everyone can understand. You will collaborate with technical teams to explain complex information in simple ways.
Key Responsibilities:- Write clear technical documents, such as software guides, user manuals, how-to articles, and update notes.
- Work with software developers and product teams to understand new features and technologies.
- Translate technical language into simple English that anyone can understand.
- Create helpful images like diagrams, screenshots, and flowcharts.
- Organize documents so people can easily find what they need.
- Test the instructions you write to make sure they work correctly.
- Update old documents to keep them accurate and useful.
- Collaborate with support teams to understand what documentation needs.
- Develop standard formats and templates to keep all documents consistent.
- Work on new projects and suggest ways to improve our documentation.
- Must meet or exceed quality standards.
- Strong writing skills - able to explain difficult concepts in simple terms.
- Experience writing different types of technical documents.
- Comfortable asking questions to clarify information.
- Knowledge of documentation software.
- Good research skills to find information from different sources.
- Ability to manage multiple projects and meet deadlines.
- Good organization and problem-solving skills.
- Effective communication and collaboration skills.
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