Client Experience Director

1 month ago


Quezon City, National Capital Region, Philippines Grains Innovation and Solutions Co., Inc. Full time

Job Title: Client Experience Director

About Us:

We are Grains Innovation and Solutions Co., Inc. - a leading organization in our field.

Job Summary:

We are seeking an experienced Client Experience Director to join our team. The successful candidate will play a key role in ensuring the highest level of service delivery to our clients.

Key Responsibilities:

  • Plan and coordinate the delivery of our services to meet client requirements and organizational targets.
  • Maintain strong relationships with clients through regular communication and feedback.
  • Continuously improve service quality by identifying areas for improvement and implementing changes as needed.
  • Collaborate with cross-functional teams to ensure seamless service delivery.

Requirements:

  • Bachelor's degree in business or a related field.
  • Proven experience in sales and/or customer-facing roles, preferably in a Service Coordination or Administrative position.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Availability to work Monday to Friday and start immediately.

Preferred Qualifications:

  • Experience working in WEST AVENUE, QUEZON CITY or similar locations.

What We Offer:

  • A competitive salary ranging from 25,000 to 35,000 PHP per month, depending on experience.


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