High-Profile Customer Interaction Specialist
1 week ago
At Emapta, we're looking for a highly skilled Customer Experience Manager to join our team.
As a key member of our organization, you'll play a critical role in ensuring seamless customer interactions across all touchpoints.
Responsibilities will include providing high-level support to C-suite executives, coordinating complex meeting schedules, and tracking key projects and action items.
You'll also be responsible for preparing agendas, taking accurate minutes, and drafting internal and external communications.
Liaising with various teams, including Software Development, Operations, and Support, you'll ensure smooth operational execution and maintain compliance documentation.
Additionally, you'll conduct research, prepare briefs on industry trends, and compile data for executive decision-making.
With excellent organizational and time-management skills, you'll handle competing priorities with ease.
Exceptional communication and interpersonal abilities are essential for stakeholder engagement at all levels.
Advanced proficiency in Microsoft Office is required, as well as strong stakeholder management and coordination skills.
Comfortable participating in technical and product-focused discussions, you'll possess a high level of discretion, integrity, and professionalism when handling sensitive information.
A proactive, detail-oriented mindset is crucial for identifying opportunities to streamline processes and improve team productivity.
This is an exciting opportunity to grow your career with a recognized leader in the industry.
Competitive compensation, international clients, and a collaborative work culture make this an attractive choice for ambitious professionals.
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