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Client Relationship Specialist
2 weeks ago
Client Retention Manager Job Summary
We are seeking a highly skilled and experienced client retention professional to manage client relationships and ensure customer satisfaction.
Your primary goal will be to retain existing clients and identify new business opportunities. Key responsibilities include:
- Develop and implement client retention strategies to increase customer loyalty and retention rates.
- Build strong relationships with clients through regular communication and meetings.
- Pursue new business opportunities in collaboration with the sales team.
- Monitor and analyze client feedback and satisfaction data to improve services and processes.
Requirements
- A degree in Business, Marketing, or Communications.
- At least 2 years of experience in client retention, customer service, or administrative roles.
- Strong organizational skills and attention to detail.
- Excellent communication and problem-solving abilities.
- A pleasant personality is a must.
Work Schedule: Monday to Friday, Working Hours: 8:30 AM to 5:30 PM
