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Client Care Ambassador
2 weeks ago
Job Summary
We are seeking a Customer Service Representative to provide exceptional customer service via phone and email. The ideal candidate will be passionate about delivering excellent service, building sustainable relationships, and providing accurate information.
Key Responsibilities:
- Respond to customers requests and provide best possible solution
- Build trust with customer accounts through open communication
- Provide accurate and valid information
- Keep records of customer complaints and follow up to ensure complete resolution
- Take extra mile to engage with clients
Requirements:
- Excellent English communication skills
- At least 6 months of customer service experience
- Good track record of achieving quotas
- Strong knowledge of Customer Service and active listening skills
- Ability to adapt and respond to different types of customers
- Multi tasking, prioritization, and time management skills
- At least one year of experience in BPO industry
- Knowledge of different types of insurance is an asset
Why Work with Us?
- Opportunity to work with international teams and companies
- Opportunities for promotions and salary increases
- Company provides HMO and free meals
- Free shuttle services and recreational facilities
Work Schedule
On site at our offices located in Clark Freeport Zone Angeles City Pampanga.
