Systems Optimization Specialist

17 hours ago

Pasay, National Capital Region, Philippines beBeeBusiness Full time $71,862 - $114,598
About This Opportunity

We are seeking a seasoned Business Systems Analyst to join our Operational Excellence team and play a key role in optimizing the tools, systems, and workflows that drive our operations. As we continue to grow and scale, it is essential that our systems align with strategic goals and empower our teams to work smarter.

This is an exciting opportunity for someone who thrives on turning complexity into clarity, enabling teams through technology, and continuously improving the way we work. If you are passionate about streamlining systems, automating workflows, and helping teams achieve operational excellence, we want to hear from you.

The ideal candidate will have hands-on experience configuring and improving collaboration and process tools such as Jira, Confluence, HubSpot, or similar platforms to support workflow automation and operational efficiency. Strong facilitation and collaboration skills are also essential, as well as strong written and verbal communication skills.

Key Responsibilities
  • Optimize Internal Tools & Automations & User Enablement
  • Design, configure, maintain, and continuously improve company-wide tools, like Jira, Confluence, Power BI, and HubSpot to support scalable operations, including user enablement and documentation
  • Support the rollout and adoption of tools and systems through training, documentation, and ongoing user enablement
  • Improve Processes & Workflows
  • Collaborate with stakeholders to gather requirements, streamline workflows, and ensure alignment with business goals and operational standards
  • Generate Insights Through Data & Reporting
  • Conduct analysis and maintain dashboards to provide performance insights, track KPIs, and support operational decision-making, ensuring accuracy and data integrity throughout
  • Support Change & Project Execution
  • Assist with change management efforts and cross-functional projects related to tooling, automation, and process optimization
Requirements
  • Bachelor's degree in Business Administration, Operations, Data Analytics, IT, Engineering or a related field
  • 2-4 years of experience in tools and systems optimization, process improvement and automation, or business systems support in fast paced IT industry or software environment
  • Proven hands-on experience configuring and improving collaboration and process tools such as Jira, Confluence, HubSpot, or similar platforms to support workflow automation and operational efficiency
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
  • Strong written and verbal communication skills
  • High attention to detail with a continuous improvement mindset
What We Offer
  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment & Well-being Program
  • A clear induction program & a mentoring buddy to help you
  • Private health insurance allowance

We are committed to creating a workplace where people can thrive, collaborate, and enjoy their work. We believe that diversity, equity, and inclusion are essential to our success, and we strive to create an environment that is welcoming and inclusive to all.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

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