Senior Team Manager, Capital One Philippines
5 days ago
We are seeking a highly skilled and experienced Senior Team Manager to lead our Commercial Client Operations team at Capital One Philippines. The successful candidate will be responsible for supervising a team of professionals and driving improvements in call skills and customer experience.
The Commercial Client Operations (CCO) plays a pivotal role in providing exceptional services to our Commercial Banking clients, fulfilling client requests through email or voice channels within prescribed timelines. This includes general servicing, account inquiries, and maintenance, as well as change-in signers and further account research.
Key Qualifications- A minimum of 18 months of experience in a call center operations environment.
- Knowledge of call center business processes.
- Analytical skills for decision-making and performance evaluation.
- Communication skills for written and verbal business correspondences.
- People management skills, including team coaching and collaboration.
-
Commercial Operations Manager
5 days ago
Taguig, National Capital Region, Philippines Capital One Full timeAbout the RoleWe are seeking a highly skilled and experienced Unit Manager to lead our Commercial Client Operations team at Capital One Philippines. As a key member of our operations team, you will be responsible for supervising a team of professionals and driving improvements in call skills and customer experience.The Commercial Client Operations (CCO)...
-
Operations Team Member
1 week ago
Taguig, National Capital Region, Philippines Capital One Full timeAt Capital One, we're looking for a skilled and detail-oriented Sr. Operations Representative to join our team in Alabang.Job DescriptionThe ideal candidate will have excellent communication skills and be able to multitask with ease. They will be responsible for handling customer inquiries, resolving issues, and providing top-notch...
-
Skilling and Access Support Manager
7 days ago
Taguig, National Capital Region, Philippines Capital One Full timeAbout Us:At Capital One, we're committed to helping our customers succeed. As a leader in the financial services industry, we're dedicated to providing innovative solutions that meet the evolving needs of our customers.We're looking for talented individuals like you to join our team and help us achieve our mission of making a meaningful difference in...
-
Client Operations Director
5 days ago
Taguig, National Capital Region, Philippines Capital One Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Operations Director to lead our Commercial Client Operations team at Capital One Philippines. The successful candidate will be responsible for supervising a team of professionals and driving improvements in call skills and customer experience.The Commercial Client Operations (CCO) plays a...
-
Unit Lead
5 days ago
Taguig, National Capital Region, Philippines Capital One Full timeAbout UsCapital One is a leading financial institution that provides an array of services to its Commercial Banking clients. Our team is dedicated to delivering exceptional customer experiences and ensuring that our clients' needs are met promptly and efficiently.We are currently seeking a highly skilled and experienced Unit Manager to lead our Commercial...
-
Account Servicing Professional
1 week ago
Taguig, National Capital Region, Philippines Capital One Full timeJoin our dynamic team as a Sr. Operations Representative at Capital One's Alabang branch.Job RequirementsWe're looking for a highly skilled and organized individual with a strong background in customer service and technical support. The ideal candidate will have excellent communication skills and be able to multitask with ease.Core Responsibilities:Respond...
-
Customer Experience Specialist
1 week ago
Taguig, National Capital Region, Philippines Capital One Full timeCaptial One is hiring a dedicated and results-driven Sr. Operations Representative to join our team in Muntinlupa City.Job OverviewThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers. They will be responsible for addressing customer complaints, resolving issues, and...
-
Workforce Management Specialist
7 days ago
Taguig, National Capital Region, Philippines Capital One Full timeJob Summary:This role is responsible for managing the administration of Workforce Management functions, including Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and processes.The ideal candidate will have a total of 18 months of experience in a call center...
-
Capital Management Coordinator
13 hours ago
Taguig, National Capital Region, Philippines Alter Domus Full timeResponsibilitiesThis role involves:Ensuring the accuracy and timeliness of investor subscription and redemption processes;Managing the calculation and distribution of capital calls and allocations;Maintaining up-to-date records of investor accounts and capital balances;Providing exceptional customer service to investors and other stakeholders.About UsWe are...
-
Senior Java Developer
1 day ago
Taguig, National Capital Region, Philippines IT Managers, Inc. Full timeOverviewWe are seeking an experienced Senior Java Developer to join our team at IT Managers, Inc. in Taguig, National Capital Region, Philippines.
-
Senior Operations Manager
12 hours ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeCompany OverviewAt Gratitude Philippines, we are seeking a Senior Operations Manager to lead our wealth management team.
-
Client Success Manager
8 hours ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeOverview:The role of Client Success Manager - Philippines involves working closely with key client staff to build strong relationships and ensure successful service delivery. This includes monitoring end-to-end performance of services, communicating effectively around issues and opportunities, and collaborating with senior management on client account...
-
Process Optimization Lead
7 days ago
Taguig, National Capital Region, Philippines Capital One Full timeKey Responsibilities:Capacity and Footprint ExecutionSchedule and Absence ManagementAccess Delivery and GovernanceIntraday ManagementPeople DevelopmentManagement InformationRisk ManagementAmbassador of Culture and ValuesProcess ImprovementOperational RoutinesThis role requires the ability to perform baseline Mission Control work, rotate between real-time...
-
Human Capital Strategist
13 hours ago
Taguig, National Capital Region, Philippines UnitedHealth Group Full timeAbout the RoleThe Human Capital Strategist will be responsible for providing expert guidance on human capital management to ensure that our organization's goals are met. This includes analyzing trends, identifying areas for improvement, and developing data-driven solutions.
-
AVP, Treasury International Capital Reports
1 week ago
Taguig, National Capital Region, Philippines Citigroup Inc. Full timeCitigroup Inc. is hiring an AVP, Treasury International Capital Reports to join our team.The successful candidate will be responsible for generating, tracking, and submitting Regulatory Reports in coordination with the Finance Team.This role requires strong analytical skills, attention to detail, and excellent communication skills. The ideal candidate will...
-
Senior Program Manager
2 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Philippines Services is looking for:Senior Program Manager - up to 300,000Set up: Onsite reportingLocation: BGC Taguig CitySchedule: DayshiftQualifications:Senior Program Manager15+ years of relevant experienceExperience in delivering large scale Core banking for Secured and Unsecured Loans for Retailand Commercial bankingExperience in...
-
Call Center Operations Supervisor
7 days ago
Taguig, National Capital Region, Philippines Capital One Full timeRequirements:Total of 18 months of experience in a call center operations environment.Knowledge of call center business processes.Strong analytical skills and has the ability to analyze data impact for large queues and call center operations performance management data.Results orientation with an emphasis for action, versatility, and adaptability.Critical...
-
Senior IT Project Manager
7 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeWe are looking for a highly skilled Senior IT Project Manager - Data Security to join our team at Nityo Infotech Services Philippines.In this role, you will be responsible for leading data migration projects and ensuring the secure transfer of data from one system to another. You will also be responsible for implementing data security measures to prevent...
-
Senior Director of International Markets
4 hours ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionGratitude Philippines is seeking a Senior Director of International Markets to join our team. In this role, you will be responsible for developing and implementing strategic plans to drive growth and profitability in international markets. You will work closely with cross-functional teams to identify and capitalize on market opportunities,...
-
Financial Planning Manager
3 days ago
Taguig, National Capital Region, Philippines Mitsubishi Motors Philippines Corporation Full timeMitsubishi Motors Philippines Corporation is seeking a talented Financial Planning Manager to lead its finance team.Responsibilities:Cost and Financial Analysis: Perform regular cost and financial analysis, as well as special requests.Team Leadership: Supervise the Financial Planning team to ensure timely delivery of financial analysis and...