Client Operations Director
4 days ago
We are seeking a highly skilled and experienced Client Operations Director to lead our Commercial Client Operations team at Capital One Philippines. The successful candidate will be responsible for supervising a team of professionals and driving improvements in call skills and customer experience.
The Commercial Client Operations (CCO) plays a crucial role in providing exceptional services to our Commercial Banking clients, fulfilling client requests through email or voice channels within prescribed timelines. This includes general servicing, account inquiries, and maintenance, as well as change-in signers and further account research.
Key Responsibilities- Team Leadership: Provides sub-functional leadership to a team of associates, including hiring, coaching, mentoring, and talent development.
- Risk Management: Conducts scheduled and random audits to ensure compliance with all applicable laws and regulations and escalate/mitigate as necessary.
- Customer Advocacy: Advocate for customers and teams by helping them navigate through change.
- Operational Performance: Analyzes performance/business trends and results to identify opportunities for improvement and implement strategies to enhance customer service delivery.
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Client Relationship Director
6 days ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeClient Relationship Director Job SummaryCobden & Carter International is seeking a Client Relationship Director to lead our NA Client Service Teams. This role will involve working closely with Client Advocacy, Client Service, and Broking teams based out of the US to deliver exceptional Client Service to our clients and prospects.Main Responsibilities:Set...
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Client Insights Director
3 days ago
Taguig, National Capital Region, Philippines J-K Network Services Full timeJob DescriptionWe are seeking a seasoned Client Insights Director to join our team at J-K Network Services. As a key member of the organization, you will drive business growth and expansion through strategic market research and analysis.Main ResponsibilitiesYour primary focus will be on analyzing market data to identify opportunities for growth and...
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Accounting Operations Director
4 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout Our TeamMichael Page is a leader in recruitment, partnering with clients to find exceptional talent for their financial teams. We're seeking an experienced Accounting Operations Director to join our team.Job OverviewThe Accounting Operations Director will be responsible for:Overseeing daily accounting activitiesEnsuring accurate financial...
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Operations Director
5 days ago
Taguig, National Capital Region, Philippines Jones Lang LaSalle Incorporated Full timeAt Jones Lang LaSalle Incorporated, we're seeking an experienced Operations Director to lead our Facilities Help Desk team.This is a key role in shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.The successful candidate will have a proven track record in operations leadership or...
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Financial Operations Director
5 days ago
Taguig, National Capital Region, Philippines Sun Life Full timeFinancial Operations DirectorSun Life is seeking an experienced Financial Operations Director to lead our financial operations team in Asia. As a key member of our finance team, you will be responsible for developing and implementing processes to improve operational efficiency and reduce costs.About the RoleThis is a senior-level position that requires a...
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Business Development and Operations Director
6 days ago
Taguig, National Capital Region, Philippines Catch Advertising Inc. Full timeCatch Advertising Inc. is a leading provider of innovative events and activations that captivate audiences nationwide.About the RoleWe're seeking a seasoned professional to fill the role of Business Development and Operations Director, driving business growth and operational excellence.Key Responsibilities:Leads business development efforts, identifying new...
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Operations Director
6 days ago
Taguig, National Capital Region, Philippines Televisit MD Full timeJob OverviewWe are seeking a highly skilled and experienced Operations Director to join our team at Televisit MD.The successful candidate will be responsible for developing and implementing operational strategies that align with the company's goals, managing day-to-day business operations across various departments, and collaborating with senior leadership...
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Workforce Operations Director
5 days ago
Taguig, National Capital Region, Philippines PNC Garnet Property Holdings Corporation Full timePNC Garnet Property Holdings Corporation seeks a Workforce Operations Director to oversee business operations, delegate tasks, and resolve problems. Key responsibilities include:Inventory management and stocking.Balancing cash register transactions.Coordinating team member responsibilities for efficiency and customer satisfaction.This role requires a...
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Healthcare Operations Director
6 days ago
Taguig, National Capital Region, Philippines Carelon Full timeJob Summary:We are seeking a highly experienced and skilled Healthcare Operations Director to join our team. As a key leader, you will be responsible for overseeing all aspects of healthcare operations, including clinical training, patient care, and operational efficiency.Key responsibilities include:Overseeing clinical training programs to ensure excellence...
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Taguig, National Capital Region, Philippines Google Full timeJob OverviewThe Director of Customer Experience and Operations will be responsible for leading customer support operations for our large and medium ads customers. This includes managing daily operations, analyzing performance data, and driving strategic improvements to deliver more effective and efficient operations.The successful candidate will have a...
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Technical Operations Director
5 days ago
Taguig, National Capital Region, Philippines Goodyear Full time**Job Requirements:**In this Technical Operations Director role at Goodyear, you will be responsible for providing technical leadership and direction to ensure the successful operation of IT services, applications, systems, components, and integrations. This position requires strong technical expertise, leadership, and communication skills.You will work...
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Executive Director of Operations
6 days ago
Taguig, National Capital Region, Philippines Televisit MD Full timeAbout This OpportunityWe are currently looking for an experienced Executive Director of Operations to join our team at Televisit MD.The successful candidate will have a proven track record of driving operational excellence and will be responsible for developing and implementing strategies to drive business growth and improve performance.This is a remote work...
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Marketing Operations Director
6 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout UsOur company is a globally recognized entity at the forefront of redefining risk and compliance, leveraging advanced technology to solve pressing challenges in financial crime detection.We are committed to innovation, bringing together machine learning, big data, and a network-driven approach to enhance decision-making and drive operational...
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Legal Operations Director
5 days ago
Taguig, National Capital Region, Philippines AboitizPower Full timeJob OverviewAboitizPower seeks a highly experienced Legal Operations Director to lead its legal and compliance efforts. The successful candidate will have expertise in energy regulations, labor laws, and environmental concerns.Key Responsibilities:Develop and implement strategies for legal and regulatory compliance.Manage teams to ensure effective...
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Technical Operations Director
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob OverviewNityo Infotech is seeking a Technical Operations Director to lead our technical operations team. As a key member of our organization, you will be responsible for designing and implementing technical solutions that drive business value and improve software delivery efficiency.Key Responsibilities:Design and implement technical solutions that align...
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Business Development Director
6 days ago
Taguig, National Capital Region, Philippines HR TechX Corp. Full timeJob Title: Operations DirectorJob Summary: We are seeking an experienced Operations Director to lead our operations in the Philippines and drive growth through offer development, quality assurance, and management capability development.Main Responsibilities:Operational Leadership: Act as single point of contact for operations and drive all elements of...
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Resort Operations Director
6 days ago
Taguig, National Capital Region, Philippines Newport World Resorts Full timeResort Operations DirectorThe Resort Operations Director oversees the daily operations of the resort, ensuring seamless delivery of luxurious experiences for guests. This role involves managing a team of highly skilled professionals who provide exceptional service, creating memorable moments for our discerning guests.Key Responsibilities:Ensures exceptional...
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Employee Payroll Operations Director
6 days ago
Taguig, National Capital Region, Philippines JobsAvenuePH Full timeJobsAvenuePH seeks an Employee Payroll Operations Director to lead all quarterly and year-end activities including balancing, reporting, administering W2s, W2 Corrections, and T4s to ensure timely and accurate delivery.Key Performance Indicators (KPIs):Ensure accuracy and timeliness of payroll tax filings and remittancesMaintain effective relationships with...
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Director of Service Delivery
6 days ago
Taguig, National Capital Region, Philippines ManpowerGroup Full timeJob Title: Director of Service DeliveryAbout the RoleWe are seeking a highly experienced Director of Service Delivery to join our team. The successful candidate will be responsible for overseeing the successful delivery of all services rendered to clients.Main ResponsibilitiesAct as Engagement Manager (CPMF) for assigned clients, performing mandates as...
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Team Lead Client Expenses
5 days ago
Taguig, National Capital Region, Philippines Northern Trust Full timeThis position requires a highly organized and detail-oriented individual who can prioritize assignments and provide feedback to staff. As a Team Lead, you will be responsible for overseeing the Client Expenses team in Manila, ensuring timely and accurate processing of transactions, and maintaining strong working relationships with contacts in other business...