Call Center Operations Supervisor

6 days ago


Taguig, National Capital Region, Philippines Capital One Full time
Requirements:
  • Total of 18 months of experience in a call center operations environment.
  • Knowledge of call center business processes.
  • Strong analytical skills and has the ability to analyze data impact for large queues and call center operations performance management data.
  • Results orientation with an emphasis for action, versatility, and adaptability.
  • Critical thinking and problem-solving skills.
  • Strong communication skills.
  • Management mindset with sound judgment.
  • Ability to self-drive and work effectively with others.

This role requires a management mindset with sound judgment and the ability to self-drive and work effectively with others.



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