Front Office Manager

7 days ago


Cebu City, Central Visayas, Philippines Hotel Elizabeth Full time
About This Role

We are seeking a motivated and organized Front Office Supervisor to join our team at Hotel Elizabeth. In this role, you will be responsible for overseeing the front office operations and ensuring that our guests receive exceptional service.

**Responsibilities:**
* Supervise and train front office staff to provide excellent customer service
* Manage front office finances and track client statistics
* Coordinate with other departments to ensure seamless operations
* Identify and resolve guest problems promptly and efficiently
* Develop and implement strategies to improve guest satisfaction

**Requirements:**
* 3+ years of experience in a supervisory role
* Proven track record of success in improving customer satisfaction
* Strong analytical and problem-solving skills
* Bachelor's degree in hospitality or related field preferred


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