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Training and Development Specialist

1 week ago

Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

**Job Overview**

TASQ Staffing Solutions is seeking a skilled Training and Development Specialist to join our team. In this role, you will be responsible for designing and delivering training programs that equip customer service and sales teams with the skills they need to succeed.

Key Responsibilities:

  • Develop and deliver dynamic training sessions to enhance team performance.
  • Create customized training materials to meet the unique needs of our business.
  • Collaborate with leadership to identify training needs and implement strategies that support business goals.
  • Evaluate training effectiveness and refine programs for continuous improvement.

Requirements:

  • At least 2 years of experience as a Call Center Trainer.
  • Excellent presentation, coaching, and communication abilities.
  • Strong understanding of training techniques and adult learning principles.