Spanish Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly skilled and experienced Spanish Bilingual professional to join our team at BEST CAREERS AND OPPORTUNITIES.
Responsibilities:- Provide exceptional customer service to clients in Spanish, ensuring a high level of satisfaction and loyalty.
- Utilize strong communication and interpersonal skills to resolve customer concerns and issues in a timely and professional manner.
- Work effectively in a team environment, fostering a collaborative and supportive atmosphere.
- Develop and maintain a strong understanding of customer needs and preferences, adapting to their requirements and expectations.
- Collaborate with colleagues to achieve team goals and objectives, promoting a culture of excellence and continuous improvement.
- Senior High School Graduate with a minimum of 6 months call center experience.
- Fluent in Spanish language, with excellent communication and interpersonal skills.
- Basic computer knowledge and operation, with the ability to analyze and solve customer concerns.
- Ability to maintain the highest level of confidentiality and handle sensitive information with discretion.
- Good interpersonal skills, with the ability to work effectively in a team environment.
- Ability to prioritize and organize work, with a flexible schedule and adaptability to changing circumstances.
- Healthcare background is a plus, but not a requirement.
Cebu, Philippines
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