Spanish Bilingual Customer Service Representative

2 days ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Description

We are seeking a highly skilled and experienced Spanish Bilingual professional to join our team at BEST CAREERS AND OPPORTUNITIES.

Responsibilities:
  • Provide exceptional customer service to clients in Spanish, ensuring a high level of satisfaction and loyalty.
  • Utilize strong communication and interpersonal skills to resolve customer concerns and issues in a timely and professional manner.
  • Work effectively in a team environment, fostering a collaborative and supportive atmosphere.
  • Develop and maintain a strong understanding of customer needs and preferences, adapting to their requirements and expectations.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a culture of excellence and continuous improvement.
Requirements:
  • Senior High School Graduate with a minimum of 6 months call center experience.
  • Fluent in Spanish language, with excellent communication and interpersonal skills.
  • Basic computer knowledge and operation, with the ability to analyze and solve customer concerns.
  • Ability to maintain the highest level of confidentiality and handle sensitive information with discretion.
  • Good interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to prioritize and organize work, with a flexible schedule and adaptability to changing circumstances.
  • Healthcare background is a plus, but not a requirement.
Location:

Cebu, Philippines



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