Customer Service Representative

4 weeks ago


Cebu City, Central Visayas, Philippines RecruiterPH Full time
Job Description

Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle customer complaints and provide solutions within the given time limits.
  • Manage a high volume of incoming calls and respond to customer inquiries.
  • Follow established communication procedures and guidelines to ensure effective customer service.
  • Resolve product or service problems by clarifying customer complaints and selecting the best solution.
  • Required Skills:
    • Completed 2 years of college education (no back subjects)
    • 1 year of BPO experience
    • Ability to convey information effectively with a neutral accent
    • Knowledgeable of MS Office applications
    • Willing to work night shift or shifting schedules
    • Good communication and presentation skills

What We Offer:

As a Customer Service Representative at RecruiterPH, you will have the opportunity to work in a dynamic and fast-paced environment, develop your customer service skills, and contribute to the success of our team.



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