Team Leader

1 week ago


Makati City, National Capital Region, Philippines One Outsource Retail ServicesOne Tech Full time

About One Outsource Direct Corporation

With over 21 years of industry experience, One Outsource Direct Corporation provides value-driven solutions that help businesses scale and grow on a global level. Our commitment to delivering exceptional service and providing our clients with tailored solutions drives success.

Job Summary

Levi Strauss & Co. is seeking a Store Manager to lead a high-performing store team in delivering exceptional customer service and driving sales growth. As a Store Manager, you will have full responsibility of effectively managing the store operations and team, ensuring that all aspects of the business are aligned with the company's vision and values.

Key Responsibilities:
  • Consumer Experience:
    • Hyper-focused on ensuring a seamless consumer experience in store.
    • Motivate, mentor and manage the store team to deliver exceptional customer service.
    • Keep the consumer at the core when running operations to deliver optimal consumer service.
  • Store Operations:
    • Achieve store profit target and minimize loss by implementing profit opportunities and actions to maximize sell out.
    • Take ownership of the visual standards and ensure all Visual Merchandising guidelines are implemented effectively.
    • Analyze commercial data, monitor Key Performance Indicators (KPIs) and update the Leadership team on action plans to achieve KPIs.
    • Plan for the day to identify focus areas to drive KPIs and set the direction for the team.
    • Ensure sound inventory management and supervising stock control, mark-downs and loss-prevention.
    • Leverage new tools and processes to drive revenue and improve consumer experience.
    • Supervise the organization of specific commercial and marketing events in the store.
    • Build an effective communication channel with various functions to share accurate commercial feedback.
    • Ensure that health and safety policy, procedure and store routines are maintained.
  • Being a People Manager, a Leader and Coach:
    • Demonstrate and promote an open-mind & embrace change as a leader.
    • Build strong teams & cultivate a diverse and inclusive workplace.
    • Implement solutions to retain key talents and build a stable work environment.
    • Provide constant feedback and coaching on selling ability and customer service.
    • Ensure effective recruitment of store staff and efficient inductions.
    • Work closely with retail trainers to deliver appropriate trainings.
    • Passionate about the Brand and living our values.

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