Team Leader

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full time
Responsibilities:

Reports directly to Operations Manager for service delivery results
Communicate team status, tasks accomplishment, and direction (Oversee and monitor day to day operations)
Provides status of reporting to client
Serves as a focal point to communicate ad resolve issues
Escalate issues which cannot resolve by the team
Provide guidance with the team based on management direction and client's direction
Develop an action plan that the team will use to reach their goals
Lead and facilitate constructive communication (problem solving and collaboration)
Discover Training needs and provide coaching and mentoring
Focus the team on the tasks at hand or client's requirements.
Perform job tasks as needed

Qualifications:

In-depth knowledge of performance metrics and end to end of Customer Service function of freight forwarding
Proven work experience as a team leader or supervisor
Experience in Cargowise
Organizational and time-management skills
Decision making skills
Strong verbal and written English communication skills
Excellent customer service orientation
Strong familiarity with internet and MS Office applications
Previous contact centre experience in a voice account is an advantage

Others:

HMO and Life insurance coverage on the first day of work
Amenable to work on different shifts (Night Shift)
Permanent Work from Home set-up
  • Team Leader

    2 weeks ago


    Mandaluyong City, National Capital Region, Philippines White Cloak Technologies, Inc. Full time

    We are seeking a Team Leader to oversee various projects from conceptual design through implementation.Key ResponsibilitiesProject Planning and ExecutionClient Relationship ManagementEconomic Analysis and FeedbackModification Review and ApprovalProject Completion and Follow-upRequirementsAt least 2 years experience in a similar role.Thorough understanding of...

  • Team Leader

    4 days ago


    Quezon City, National Capital Region, Philippines AFNI PHILIPPINES, INC. Full time

    The Team Leader is responsible for supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing...


  • Mandaluyong City, National Capital Region, Philippines ISTA Solutions, Inc. Full time

    As a Clinical Operations Team Leader, you will be responsible for overseeing a team of professionals who work closely with healthcare providers and insurance companies to ensure seamless patient care.Key Accountabilities:Authorization Management:Obtain necessary pre-authorization approvals for medical services as required by insurance companies.Verify...

  • Team Leader

    2 weeks ago


    Makati City, National Capital Region, Philippines Market Place Cooperative Full time

    Team LeaderMarket Place Cooperative₱15-20K [Monthly] On-site - MakatiFresh Graduate/Student Bachelor Full-timeJob DescriptionTeam Leader is in charge of overseeing daily operations, managing the team, ensuring that sales targets are met, and maintaining store standards.RequirementsIf College Graduate (any course and fresh graduates are welcome)If College...

  • Team Leader

    4 weeks ago


    Quezon City, National Capital Region, Philippines J Stream Stars Full time

    Company DescriptionJ Stream Stars is a marketing agency focused on liveselling using TikTok platform. We empower small businesses to thrive in the digital age through innovative live streaming solutions. We create interactive and impactful TikTok Live experiences that help showcase products, share stories, and build loyal communities. Our goal is to...

  • Team Leader

    4 weeks ago


    Quezon City, National Capital Region, Philippines Humanly (humanly) Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Sales Team Leader

    2 weeks ago


    Makati City, National Capital Region, Philippines AEON Fantasy Full time

    Job Title: Sales Team LeaderWe are seeking a highly motivated and experienced Sales Team Leader to join our team at AEON Fantasy. As a Sales Team Leader, you will be responsible for managing the overall functioning of the store, ensuring maximum profitability, and maintaining the store's image.The ideal candidate will have excellent leadership skills, be...

  • Team Leader

    4 days ago


    Mandaluyong City, National Capital Region, Philippines DDC DATA PROCESSING OPC Full time

    Responsibilities:Develop and drive the long-term technical strategy for the backend team.Oversee the architecture and technical direction of all major projects.Lead mentorship programs, ensuring the growth and development of all team members.Identify and implement process improvements to enhance team efficiency and product quality.Work closely with executive...

  • Sales Team Leader

    5 days ago


    Makati City, National Capital Region, Philippines Trinity Workforce Solutions, Inc. Full time

    Sales Team LeadershipWe are seeking an experienced Sales Team Leader to join our team at Trinity Workforce Solutions, Inc. As a Sales Team Leader, you will be responsible for leading a team of sales professionals, driving revenue growth by managing a diverse portfolio of client accounts.Your primary focus will be on working closely with existing clients to...

  • Sales Team Leader

    7 hours ago


    Quezon City, National Capital Region, Philippines Unitec Pipe Manufacturing Corp. Full time

    Job DescriptionWe are seeking a highly skilled Sales Team Leader to join our team at Unitec Pipe Manufacturing Corp.The ideal candidate will have experience in sales management, with a proven track record of achieving sales targets and leading high-performing teams.This role is responsible for organizing, leading, motivating, and evaluating the sales team....

  • Sales Team Leader

    5 days ago


    Quezon City, National Capital Region, Philippines Sun Life Grepa Financial, Inc. Full time

    At Sun Life Grepa Financial, Inc., we're seeking a skilled Sales Team Leader to oversee our sales team's performance and drive business growth.About the RoleThis is an exciting opportunity for a seasoned professional to join our organization and make a meaningful impact. As a Sales Team Leader, you will be responsible for recruiting, training, and motivating...

  • Team Leader

    4 days ago


    Makati City, National Capital Region, Philippines Loop Contact Solutions, Inc. Full time

    Are you a results-driven leader with a passion for sales and team management? We're looking for an experienced Sales Team Lead to join our dynamic call center team in Makati.What We're Looking For:At least 2 years of experience as a Team Lead or Operations Supervisor in a BPO sales accountStrong background in sales and performance managementExperience in...


  • Quezon City, National Capital Region, Philippines JKILC Full time

    Position: Collections Team LeaderCompany Industry: IT CompanyOffice Address: Eastwood, Quezon CityWork Schedule: NightshiftSalary: Php 70,000 - Php 90,000 (Negotiable depending on years of experience)Work Set Up: Work on siteJob Requirements:*Bachelors Degree holder*At least 5 years and above of working experience in Collection*At least 2 years and above of...


  • Makati City, National Capital Region, Philippines AEON Fantasy Full time

    A Visionary Leader:We're seeking a visionary leader to join our team as Store Manager, someone who shares our passion for delivering exceptional customer experiences and driving business growth. If you're a results-driven professional with a talent for inspiring and motivating teams, we want to hear from you!Your Impact:Develop and execute strategic plans to...


  • Mandaluyong City, National Capital Region, Philippines Emerson Electric Full time

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Team Leader, Order Management, you will oversee the day-to-day activities of the Order Management team and make sure all deliverables with the customers...


  • Makati City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    About the JobThis is a unique opportunity to shape the future of our agency sales teams. As Manager, High Potential Leader Engagement, you will play a vital role in driving expansion, identifying early potential, and supporting the growth of our agency leaders. Your responsibilities will encompass implementing top-tier vision and strategy, coordinating with...


  • Mandaluyong City, National Capital Region, Philippines Philippine Seven Corporation Full time

    Job SummaryMarketing Brand Communications Team Leader will lead a team responsible for brand management and communication efforts for 7-Eleven and 7-Eleven brands. This includes ideation, strategizing, leading, and executing such initiatives and strategies to engage the target market.Job Responsibilities:Utilize strategic thinking for effective communication...


  • Quezon City, National Capital Region, Philippines RCX Recruitment Inc. Full time

    Company OverviewAt RCX Recruitment Inc., we are committed to excellence in the culinary industry. Our team is passionate about delivering exceptional dining experiences, and we're seeking a talented Kitchen Leader to join our team.Job DescriptionThe ideal candidate will have at least 1 year of experience as a Kitchen Leader, with a proven track record of...

  • Portfolio Leader

    7 days ago


    Mandaluyong City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    About UsHunter's Hub Incorporated is a rapidly growing organization committed to excellence in project management. We are seeking a skilled Portfolio Leader to oversee the development and implementation of our projects, ensuring they align with our business objectives and meet the highest standards of quality.Job DescriptionThe successful candidate will be...

  • Team Leader

    4 weeks ago


    Makati City, National Capital Region, Philippines Probe CX Full time

    Probe CX Makati, National Capital Region, PhilippinesThe program's purpose is to build a customer service and technical support leverages the strengths of the campaign:Providing in-home solutions to make customers' lives easier, providing customers with exceptional customer experienceDelivering operational excellence, supported by market best practice...