Ambassador of Customer Experience
1 day ago
Career opportunities abound in a dynamic work environment that encourages self-empowerment and career development.
Compass Experience Labs seeks passionate individuals to join our team, providing exceptional customer experiences through email, chat, phone, text, and social channels.
The ideal candidate will possess strong written and verbal communication skills, with the ability to learn and adapt to changing software systems.
Key responsibilities include responding to customers, building a strong understanding of products and procedures, and collaborating with team members to provide solutions.
Required qualifications include a high school diploma or equivalent, 12+ months of contact center experience within the last 2 years, and proficiency in French and English (B2 level).
Additional requirements include familiarity with CRM systems, preferably with Salesforce experience, and the ability to work remotely.
Benefits include competitive wages, career development training, and growth opportunities within the company.
Join us in creating memorable service interactions and empowering customers through exceptional customer care.
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