Customer Experience Ambassador

8 hours ago

Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time ₱600,000 - ₱800,000

Are you a people person with a passion for delivering exceptional customer service?

Job Summary
  • This is an exciting opportunity to join a dynamic remote team as a Customer Service Representative, where you will play a key role in ensuring our customers receive world-class support.
About the Role
  • You will be responsible for addressing customer inquiries through various channels, including email, phone, live chat, and social media.
  • Your excellent communication skills and problem-solving abilities will enable you to provide thoughtful and high-quality responses that reflect our service standards.
Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Assist customers with orders, shipping, product details, and returns
  • Provide solutions to customer problems and concerns
Requirements
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Technical Requirements
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

We are excited about the opportunity to work with you and help you grow your career in a collaborative and supportive environment. As a Customer Service Representative, you will have the chance to make a meaningful impact with every interaction and contribute to the success of our team.

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