Travel Experience Expert

1 week ago

Manila, National Capital Region, Philippines beBeeRelationships Full time ₱6,000,000 - ₱7,800,000
Delivering Exceptional Travel Experiences

To excel in this role, you must embody our brand values and provide personalized advice and solutions that exceed guest expectations.

Key Responsibilities
  • Offer industry-leading reservation solutions to all guests in multiple languages.
  • Showcase our brands and products through every customer interaction with knowledge, passion, and pride.
  • Adapt to the unique requirements of diverse global guests and business needs.
  • Meet or exceed performance expectations in revenue, conversion, quality, partner offers, and guest satisfaction as set by management.
  • BUILD STRONG GUEST RELATIONSHIPS THROUGH ACTIVE LISTENING AND ADEQUATE PACE.
  • Inspire loyalty through personalized service driven by guest needs and preferences.
  • Find innovative solutions to drive results, taking accountability and valuing feedback from others.
  • Manage time effectively, adhering to assigned schedules, attendance, and break time compliance.
  • Navigate multiple web-based systems to provide an enhanced guest experience.
Required Skills & Qualifications

Education: Secondary school diploma preferred; college degree in Tourism or similar desired.

Experience:

Previous call center experience in sales or other call handling roles is advantageous.

Hotel or travel industry experience is desirable.

Benefits

This role offers a dynamic work environment and opportunities for growth and development.

Others

We value our team members' contributions and offer a supportive and collaborative work environment.

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