Medical Billing Specialist
2 days ago
The Patient Accounts Coordinator plays a pivotal role in ensuring the precision and efficiency of billing, collections, and patient account management processes.
\Key Responsibilities:\- \
- Review daily reports of pending patient statements for accuracy.\
- Communicate directly with front office staff to resolve discrepancies.\
- Answer incoming patient calls through a designated extension line.\
- Document all communications with patients in the NextGen billing system.\
- May be trained on accepting credit card payments (in the future).\
- Refer patients' complex issues to Collector or ROPS manager.\
- Resolve billing discrepancies and maintain compliance with healthcare regulations.\
- Provide exceptional customer service to patients.\
- Maintain accurate records of patient communications and billing information.\
- Work collaboratively with front office staff to ensure seamless patient care.\
- Ensure timely resolution of patient inquiries and issues.\
- Develop and implement effective strategies to improve patient satisfaction and engagement.\
- Collaborate with medical professionals to ensure accurate and efficient billing processes.
Requirements:
\- \
- Bachelor's degree in Nursing (BSN) or related field.\
- Proficient in English language both written and verbal.\
- Minimum one-year experience in medical billing and patient responsibility.\
- Excellent communication and interpersonal skills.\
- Ability to work in a fast-paced environment and prioritize tasks effectively.\
- Strong analytical and problem-solving skills.\
- Knowledge of healthcare regulations and industry standards.\
- Ability to maintain confidentiality and handle sensitive information.\
- Basic computer skills and familiarity with electronic health records (EHRs).\
- Reliable and punctual with a strong work ethic.\
- Ability to adapt to changing priorities and deadlines.\
- Professional certification in medical billing or coding preferred but not required.
As a Patient Accounts Coordinator, you will have the opportunity to work in a dynamic and growth-oriented organization that values excellence, innovation, and teamwork.
\We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
\Join our team and contribute your skills and expertise to deliver exceptional patient care and outcomes.
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