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BPO Operations Manager for Healthcare Account

1 week ago

Manila, National Capital Region, Philippines GGIS Services Full time

About the Role

We are seeking an experienced Operations Manager to join our team and lead the daily operations of a healthcare account. This is an exciting opportunity for a motivated and skilled professional to take on a new challenge and make a real impact.

Key Responsibilities:

  • Oversee the daily operations of the healthcare account, ensuring smooth workflow and adherence to quality standards.
  • Develop and implement processes to improve efficiency and productivity.
  • Lead, train, and develop a high-performing team to achieve business goals.
  • Collaborate with internal teams to implement strategies and meet performance metrics.
  • Maintain effective relationships with clients to ensure customer satisfaction.

Requirements:

  • Bachelor's degree in a related field, such as business administration or healthcare management.
  • At least 5 years of experience as an Operations Manager in a healthcare account in BPO.
  • Strong leadership and management skills, with experience in team management and development.
  • Excellent communication and problem-solving abilities, with a proven track record of achieving results.
  • Flexible to work night shifts, with ability to start immediately.

What We Offer

We offer a competitive salary range of PHP 100,000 to PHP 140,000, depending on previous salary, along with opportunities for professional growth and development. If you are a motivated and experienced Operations Manager looking for a new challenge, please submit your application.